Workshop Team Leader - Swanley, United Kingdom - Linde MH UK Ltd.

Linde MH UK Ltd.

Verified Company

Swanley, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Workshop Team Leader reporting into the Depot Manager.

The main purpose of this role is to ensure the day to day efficient running of engineering team in the within the workshop.

This role involves playing an active part in the leadership of the team by being the first point of contact with the engineers for all issues.

What we offer:

The Main Duties of the role are to ensure the day to day efficient running of the engineering team to facilitate a high quality customer experience within a designated area, playing an active part in the leadership, engagement and motivation of the team and being the first point of contact for the engineers

P0/P6 Near Miss and Job Safety Observation Lead Indicator reporting and/or investigation
Adherence to both company and customer SHE policies and procedures
SHE Compliance, safety audits, site risk assessments and associated training (elearning completion)
Engineer performance management team /KPI's, continuous improvement
First level technical escalation & onsite assistance
Service team skills engineer engagement, retention, coaching and development to include training needs identification
Manage engineering capacity in the team including absence management, authorisation of holidays etc.
Team operational KPI performance to target
Productivity, Response, FTF, WIP
Engineer appraisals and audits
Team meetings communication of business objectives and performance against both goals and targets
Engineer tooling, PPE and equipment provision, coordination of equipment checks, calibration, inspections and testing (PAT)
New starter integration, probationary management and development/mentoring
Service audits/Quality checks
First level operational escalation to Workshop manager
Truck production management

- job and service completion to promise (including appropriate document completion)

Engineer absence management authorisation, analysis, reduction, Return to work forms

Tasks and Qualifications:

Qualifications and Experience

Desirable but not essential

Qualified maintenance engineer (NVQ level 3/ equivalent) in relevant discipline or industry experience.
Man management skills, having demonstrated an ability to work in a team and a desire to promote quality customer service.
Communication skills displaying the confidence to develop the potential of staff
Comfortable in customer facing situations
Good levels of numeracy / literacy
Ability to maintain and achieve monthly targets and goals
IOSH Qualified
Industry Know How
IT Skills
Conflict Management
LOLER/PUWER competent
Supervisory training/qualification
Demonstrate leadership and commercial (Internal and external) skills to allow the coaching and development of an engineering team.
Demonstrate successful Communication and Management skills to deliver excellent service through a team of Engineers.