Workshop Team Leader - West Bromwich, United Kingdom - Linde MH UK Ltd.

Linde MH UK Ltd.

Verified Company

West Bromwich, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

In addition to your normal engineering duties, the additional tasks and responsibilities of a Supervisor are to ensure the day to day efficient running of the engineering team to facilitate a high-quality customer experience within a designated area, playing an active part in the leadership, engagement and motivation of the team and being the first point of contact for the engineers.

Maintain a high standard of housekeeping in the workshop and warehouse.

What we offer:

To take the lead in all aspects of Health and Safety ensuring H&S initiatives and requirements are acted upon and communicated to the relevant forum or individuals, safety audits, site risk assessments and associated training (elearning completion)
P0/P6 Near Miss and Job Safety Observation Lead Indicator reporting and/or investigation
Engineer performance management including dialogues (where applicable), engineer engagement, retention, coaching and development to include training needs identification
First level technical escalation
Manage engineering coverage in the team including absence management, authorisation of holidays etc.
Team meetings communication of business objectives and performance against both goals and targets
Completion of Service audits
WIP management job and service completion to promise (including appropriate document completion)
Ensure that 5S standards are maintained and audits are carried out and recorded with action taken if required

Tasks and Qualifications:

Good levels of man management skills, having demonstrated an ability to work in a team and a desire to promote quality customer service.
A good standard of communication skills displaying the confidence to develop the potential of staff
Comfortable in Customer facing situations
Good levels of numeracy / literacy
Energetic, motivated and proactive team player
Qualified maintenance engineer (NVQ level 3/ equivalent) in relevant discipline or industry experience.
Industry Know How
Good knowledge of company IT systems with the ability to provide first level support
Conflict Management
Qualified to conduct Thorough Examination
Demonstrate successful Communication and Management skills to deliver excellent service through a team of Engineers.