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    Consultant Manager - Loughborough, Leicestershire, United Kingdom - The Access Group

    The Access Group
    The Access Group Loughborough, Leicestershire, United Kingdom

    3 weeks ago

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    Description

    Consultant Manager – Homebuilding (ERP Construction)


    *Remote but located near a regional office, Loughborough, Farnborough, London
    We're looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.
    What does Access offer you?
    1. We offer a flexible, hybrid working environment where you can balance work and life while maintaining a strong office team-based culture.
    2. We deliver on what we say, taking the development of our people seriously.
    3. We'll work with you to progress your success plan and provide opportunities to accelerate your career.
    On top of a competitive salary, our standard 25 days holiday (which goes up the longer you're with us), and a matched pension scheme, you'll also be able to choose from a range of benefits to suit you. We're an organization that likes to give back, so you'll also have one charity day allocated to support a cause that matters to you.
    About you:
    • You will drive great customer outcomes, with a strong ability to build rapport with clients and colleagues.
    • You will be able to demonstrate and articulate the value of Access solutions.
    • You will have a good commercial understanding and be able to negotiate, handle objections, and communicate the value Access products and services bring to clients.
    • Be a great internal collaborator, building great relationships across functions such as sales, product, customer success, support, and engineering.
    • You are curious, always learning, keeping up with industry trends, and pro-actively updating your industry and product knowledge.
    Day-to-day, you will:
    1. Be responsible for team's objectives including Billable Utilization, Revenue, Margin, NPS, and employee engagement.
    2. Be a natural 'go-to' person, leading a team of homebuilding consultants, delivering consulting, training, and configuration services into the client base.
    3. Own and contribute to the Division's strategic objectives.
    4. Define and review Employee Success Plans with team members.
    5. Resolve issues within the team, creating a positive working environment supporting diversity and inclusion.
    6. Be an escalation point, especially for clients. Taking ownership of and resolving issues.
    7. Partner with Sales, Engineering, and Product departments to achieve strategic objectives.
    Your skills and experiences might also include:
    • Homebuilding industry experience and management experience, ideally leading a team of five or more people.
    • Prior software or consulting/project management experience; preferably with COINS ERP+, EasyBuild, or other homebuilding ERP software.
    • Ability to engage with key stakeholders from a wide range of roles and seniority both within Access and our client base.
    • Understanding of project delivery, and able to demonstrate project leadership, continuous process improvement, and client focus.
    • Ability to deal with conflicts, seeking and implementing resolutions.
    What are we all about?
    The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organizations in the UK, Ireland, USA, and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace.
    At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us We wholeheartedly believe in equality for all and the transformative power of diversity.
    Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together. Love Work. Love Life. Be You.
    #J-18808-Ljbffr
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