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    Night Reservations Manager - Cardiff, United Kingdom - InterContinental Hotels Group

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    Description
    At Holiday Inn Express & Staybridge Suites, we're all about travel that's simple AND smart.
    They're all included with a great night's sleep.

    So, we're looking for a Guest Service Manager who sets their own high standards across everything from cleanliness to productivity.

    You'll champion our 'one team' approach to make sure you and your team deal effectively and efficiently with all guest complaints, queries and suggestions
    Leading the way – managing guest experiences, team performance and hotel operations


    • Developing your team's skills to drive results that positively impact on hotel performance
    • 2 years' front desk/guest service experience
    • Must be fluent in spoken and written English
    • Other languages may be preferred
    • Working knowledge of hotel property management systems like Opera beneficial
    • Willingness to work evenings and weekends
    [From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.

    We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

    We promote a culture of trust, support, and acceptance. So, join us and you'll become part of our hotel family.
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