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    Senior Administration Assistant - Beverley, United Kingdom - Humber Teaching NHS Foundation Trust

    Humber Teaching NHS Foundation Trust
    Humber Teaching NHS Foundation Trust Beverley, United Kingdom

    1 week ago

    Default job background
    Permanent
    Description

    Job summary

    We are looking for an enthusiastic, motivated Senior Administrative Assistant to work within our busy admin team to provide administrative and secretarial support to our Beverley Mental Health Team.

    The successful applicant will undertake administrative/ secretarial and reception duties including direct contact with patients, carers and staff members. They will also provide support and guidance to other members of the administration team.

    Full-time position, 9am - 5pm Monday - Friday

    -Working within a supportive, friendly team.

    -Training, development and regular supervision provided.

    -Flexibility required for absence/annual leave cover when required.

    Main duties of the job

    Main duties will be typing clinical letters, diary management and booking appointments for consultants, processing referrals using the patient administration system (Lorenzo), general administrative & reception duties.

    Being the first point of contact, you will have excellent interpersonal and organisational skills and be able to deal with a range of queries. You will also be able to act on your own initiative and project a professional image at all times. Providing support and supervision of band 2 administrative staff members is also required.

    The successful candidate will be required to maintain Trust standards when using electronic/computerised records. Applicants must have RSA III and OCRIII / ECDL or equivalent and have previous experience of carrying out general administrative procedures in an office environment. Experience of using software packages including Microsoft Word and Excel are essential.

    About us

    We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our website

    We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care.

    We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you'll need to get you started.

    We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.

    Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised.

    We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support.

    From city to countryside, market towns to moors you'll find a place to call home including some of the most affordable places to live in the UK.

    Find out more and search live jobs.

    Job description

    Job responsibilities

    For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

    Person Specification

    Qualifications and Knowledge

    Essential

  • Advanced keyboard skills: RSA/OCR III or equivalent/Advanced ECDL
  • 3 or more GCSE/O levels which must
  • Desirable

  • Advanced EDCL
  • Experience

    Essential

  • Demonstratable experience of practice and procedures relevant to the area of work.
  • Experience of preparing agendas and papers and writing minutes
  • Knowledge and experience of IT systems, including Microsoft Office applications
  • Desirable

  • Experience of using Trust IT Systems - Lorenzo, ESR, Oracle.
  • Skills and Compentencies

    Essential

  • Able to demonstrate inter -personal communication skills
  • Able to plan and prioritise effectively
  • Desirable

  • Interest of experience of community health and social care


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