- Manage a varied professional indemnity caseload.
- Workflow management and quality control for the team including: Reviewing and allocating incoming instructions. Acting as a point of reference and control for the checking of case strategy as well as signing off reports on individual cases. Conduct ongoing quality reviews of work produced by the team and assist with internal quality audits where required. Assume overall responsibility, with the Partner and Claims Manager – Senior Associate, for quality control and compliance with client protocols.
- Ensure that the client's brand and methodology are promoted effectively in all dealings with third parties.
- Ensure that the DAC Beachcroft brand and standards are maintained in managing the outputs of other panel firms.
- Assist in the supervision of the accuracy and timeliness of management reporting and information across the team.
- Undertake line management responsibilities for Assistant Claims Supervisors, Senior Claims Handlers and Claims Handlers, including (for example): conducting and providing feedback for performance reviews providing coaching, mentoring and supervision absence management motivating and engaging colleagues and overseeing wellbeing at work
- Assist in the design and delivery of in-house training and know-how sessions on relevant issues and/or key developments in the professional indemnity field.
- Contribute to recruitment activity, such as CV review and interviewing.
- Attend, and contribute to, client and third party meetings.
- IT literate with working knowledge of Word and Excel.
- Able to work to deadlines and prioritise own workload effectively.
- Able to progress tasks using own initiative, seeking guidance and input from Claims Managers – Senior Associates and Partners where appropriate
- Confident oral and written communication skills
- Confident negotiating skills
- Knowledge of case management systems
- Extensive relevant experience of professional indemnity litigation
- Previous experience of supervising a team
- Solicitor qualification or equivalent by experience
-
Claims Supervisor
3 weeks ago
DAC Beachcroft Bristol, United KingdomJob Introduction · Are you looking for a role where you will be intellectually challenged, but treated with respect? Or an environment where you can enjoy industry-leading work quality without compromising on client contact and business development? An opportunity in our market-l ...
-
Claims Supervisor
3 weeks ago
Pertemps Network Group Bristol, United KingdomRole Overview: · Position: Technical Claims Handler · Location: Bristol - Hybrid · Role Summary: Our client is seeking a Technical Claims Handler to join their expanding team. This role involves managing a technical caseload of professional indemnity claims, ensuring excellent se ...
-
Claims Supervisor
1 week ago
Pertemps Network Group Bristol, United KingdomJob Description Role Overview: · Position: Technical Claims Handler · Location: Bristol - Hybrid · Role Summary: Our client is seeking a Technical Claims Handler to join their expanding team. This role involves managing a technical caseload of professional indemnity claims, e ...
-
Supervisor - Property Recoveries Small Claims
3 weeks ago
DAC Beachcroft Bristol, United KingdomJob Introduction · We are looking for someone to effectively manage, supervise, develop and coach a team of lawyers by ensuring the team deliver and exceed against financial targets, maintain and improve the quality of service to clients. · As well as offering high levels of flex ...
-
Motor Claims Handler- Supervisor
2 weeks ago
Hays Specialist Recruitment Limited Newport, United KingdomSupervisor job in Motor Claims Handling Team within a leading Law firm - Newport · Your new firm · Our client is a leading international law firm who are looking for an experienced supervisor to join their Vehicle Hire & Damage team in either Newport or Birmingham. The firm opera ...
-
Repairs Service Surveyors
3 weeks ago
Bristol City Council Bristol, United KingdomThis is an exciting opportunity to join Housing Repairs & Maintenance, part of Housing and Landlord Services at Bristol City Council. You can help make a big difference by ensuring our properties are safe and secure homes for our residents. · Housing Repairs & Maintenance Service ...
-
Consumer Contract Supervisor
3 weeks ago
Lyons Davidson Solicitors Bristol, United KingdomWe have an exciting opportunity for a Supervisor to join our busy Contract Resolution team based in Bristol, or Leeds. The purpose of the role is to supervise a small team of case handlers dealing with predominantly LEI backed consumer contract and commercial litigation disputes. ...
-
Admin Officer
3 weeks ago
Ministry of Justice Bristol, United Kingdom**Admin Officer ** · **£21,775** · **Bristol**: · **Salary: National: £21,775** · These positions are available for external applicants as well as existing civil servants on level transfer or promotion. Secondments and loans will be considered on an individual basis. · **Backgrou ...
-
Civils Supervisor
2 weeks ago
OCU Group Bristol, United KingdomSince the beginning of the 2023 OCU have moved into an exciting new phase which means we are always looking for the very best talent to join our teams. Due to our continued growth, we have a new opportunity for a Civils Supervisor to join our Team at our Bristol Site. You will pr ...
-
Accounts Payable Assistant
3 weeks ago
Quinton Davies Bristol, United Kingdom**Accounts Payable Assistant** · Part Time - 15 hours per week - (9am-12pm) · Fixed Term Contract (9 months) · 22k-24k pro rata · **Responsibilities;** · - Processing of all purchase invoices within the Chrome River system to include matching to purchase orders, chasing budget ho ...
-
Housekeeping Assistant
3 weeks ago
Bupa Care Homes Bristol, United KingdomRequisition Title : Housekeeping Assistant · Job Number: DRU00CM · Druid Stoke 31 Druid Stoke Avenue Stoke Bishop Bristol BS9 1DE · Salary Amount £10.95 · **H** · **ousekeeping Assistant** · **Druid Stoke Care Home, 31 Druid Stoke Avenue, Bristol, BS9 1DE** · It's the small thing ...
-
Safety Critical Maintenance Supervisor
2 weeks ago
Wessex Water Bristol, United KingdomAre you experienced in DSEAR regulations and interested in electrical and mechanical engineering? Are you looking to move into a position with responsibility and direct reports? If so, we have a great opportunity for you to join our Electrical, Mechanical, and Instrumental (EM&I) ...
-
Accounts Payable Clerk
3 weeks ago
Amcor Bristol, United Kingdom**Job Purpose** · Amcor Central Services are looking for an Accounts Payable Clerk to join the team at Warmley. The role is responsible for ensuring accurate, timely and prompt payment processing of invoices, follow-up and issue resolution while working with the plants to reconci ...
-
Driver
3 weeks ago
Covetrus Bristol, United KingdomGENERAL SUMMARY: · The role of the Delivery Driver is essential to maintaining the highest level of service to our customers. As the regular face-to-face contact with the customer, you have a significant role in maintaining a positive and reliable reputation for the business. · E ...
-
Admin Officer
3 weeks ago
HM Courts and Tribunals Service Lawrence Hill, United Kingdom**Details**: · **Reference number**: · **Salary**: · - £21,775**Job grade**: · - Administrative Officer- AO**Contract type**: · - Permanent**Type of role**: · - Operational Delivery**Working pattern**: · - Flexible working, Full-time, Job share, Part-time**Number of jobs availabl ...
-
Property & Casualty - Associate
4 days ago
RPC Bristol, United Kingdom Full timeDescription · ROLE OVERVIEW · Our Property & Casualty (P&C) team is seeking a lawyer to be part of its vibrant, fast growing property insurance team in Bristol. The P&C team is part of the firm's Insurance Group and has a well-established client base, acting for the vast majori ...
-
Yard / Despatch Coordinator Mon to Fri
3 weeks ago
BCA Portbury, United Kingdom**Job Title: Yard/Despatch Coordinator** · **Location: BCA Portbury** · **Salary: £26,238** · **Working Hours: Monday to Friday 8.00am-4.30pm** · **Join the UK's largest B2B used vehicle service** · At BCA, we're altogether, more. More than just your average vehicle remarketing c ...
-
Claims Handling
3 weeks ago
Acorn Recruitment Limited Caldicot, United KingdomWe are delighted to present this opportunity working for a family orientated business experiencing a period of growth and success. · This position is for a Team Leader in insurance claim handling · Are you currently a Team leader looking for a new challenge in an upcoming busines ...
-
Security Officer
3 weeks ago
DPD Group UK Oldbury, United KingdomCompany Description · - ** Contract Type**: Permanent 40.25 hours per week · - ** Salary**: £35700 per annum · - ** Location**:Broadwell Road, B69 4DA · - ** Days of Work**: 4 on 4 off · - ** Hours of Work**:Rotating shift** **7am - 7pm and 7pm - 7am · Join us on our journey as w ...
-
Personal Claims Handler
3 weeks ago
Castelan Weston-super-Mare, United KingdomAre you looking for a challenging role where you can make a positive impact on customers' lives? Are you experienced in handling claims and providing excellent customer service? If you possess strong decision-making skills, attention to detail, and a passion for helping others, w ...
Claims Supervisor - Bristol, United Kingdom - DAC Beachcroft
Description
Role Responsibility
To provide a high-quality service to clients in the management of complex, sensitive and/or high value professional indemnity cases; providing supervision, line management and training to a team of Claims Handlers; and contribution to the management of the Claims Handling Function.
File Handling
Supervision and Quality Control
Management
The Ideal Candidate
Technical
Knowledge
Qualifications
Personal Skills
• Client focused with an ability to build strong relationships with client and third party contacts at all levels
• Able to work to deadlines, prioritise own workload effectively under pressure and manage conflicting priorities
• Proactive and energetic with a tenacious approach to identifying issues and solving problems
• Quality and customer service oriented with a concern for accuracy and an eye for detail
• Team oriented. A collegiate approach to sharing knowledge and working with colleagues across locations is essential
• Able to progress tasks using own initiative, seeking guidance and input from others where appropriate
• Committed and enthusiastic with a mature attitude to work and a desire to commit long term to a career in this field
• Confident oral and written communication skills
