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Technical Advisor
2 weeks ago
Zoetis Leatherhead, United KingdomJob Purpose · The Technical Advisor provides technical advice, guidance and support on Zoetis products to both internal business units and functions, and external customers. They handle product complaints, conducting thorough investigations around product issues and bringing case ...
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Technical Advisor
5 days ago
Civil Aviation Authority Gatwick Airport, United Kingdom**Date**:5 Feb 2024 · **Location**: Gatwick, GB · **Company**:Civil Aviation Authority · x ...
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Senior Technical Sales Advisor
1 week ago
OPUS Reigate, United KingdomWHERE? OPUS · Established in 1992, Opus is an independent, privately-owned technology provider, based in Reigate, Surrey integrating best of breed solutions, to deliver tailored, managed services to medium and large enterprises from both the private and public sector nationwide. ...
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Customer Support Advisor/technical Support
3 weeks ago
YOUnique Recruitment Merstham, United KingdomCustomer Support Advisor/Technical Support Advisor/Engineer required by a leading provider of Satellite Communications. Our client are an independent company that have grown organically within the Government and Maritime markets. Our client offers innovativesolutions ranging from ...
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Technical Advisor
2 weeks ago
Mott MacDonald Croydon, United Kingdom**Do you want to work for a company whose purpose is to improve society by considering social outcomes, and to transform businesses, communities, and opportunities for its employees?** · As a **Technical Advisor,** your responsibilities encompass a broad range of tasks. You will ...
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Technical Advisor
1 week ago
Sheridan Ward Recruitment Services Uxbridge, United Kingdom**Technical Advisor** · Sheridan Ward Recruitment is recruiting for a forward thinking company who are looking for an enthusiastic Technical Advisor to come in and join their team · **Technical Advisor duties**: · - Handling inbound and outbound calls · - Completing product inves ...
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Technical Advisor
1 week ago
Save the Children London, United KingdomSave the Children UK has an exciting opportunity for a collaborative and influential individual with Statistical Analysis, Catastrophe Modelling or actuarial skills and experience to join us as our **Crisis Anticipation** **and Risk Financing Technical Adviser** working with our ...
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Technical Advisor
2 days ago
Snowik Limted Wimbledon, United Kingdom**Technical Advisor - Property Maintenance Services** · **LOCATION**: Wimbledon London SW19 · - Close to tube station_ · **Essential information on experience**: · This role will benefit someone who has experience in property maintenance and refurbishment industry. It will also b ...
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Technical Advisor
2 days ago
Medidata Solutions Hammersmith, United Kingdom**Requisition ID**: · 533620 · **Medidata: Powering Smarter Treatments and Healthier People** · **Your Mission**: · - Key activities performed by the Professional Services Technical Advisor for the Professional Services Partners team will include: · - Provide strategic input, kno ...
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Sr. Technical Advisor, Technology
1 week ago
KBR Leatherhead, United Kingdom**Title**: · Sr. Technical Advisor, Technology · ***: · When you become part of the KBR Technology team, your opportunities are endless. We are a leading global engineering, construction, and services company. KBR Technology specializes in developing and licensing energy-efficien ...
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Technical Advisor
5 days ago
Upper Medway IDB Tonbridge, United Kingdom**Technical Advisor | Paddock Wood, Kent | 37.5 Per Week | 8.30am to 4.30pm, Monday to Friday | Starting from £27,244 per annum (negotiable dependant on experience)** · The Upper Medway IDB is a leading flood risk management authority in the Medway catchment. Working under the La ...
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Technical Advisor Mechanical Static Equipment
2 weeks ago
Employment Solutions Leatherhead, United KingdomWe are currently working with a Leading EPC Engineering firm based in Leatherhead who are looking for a Senior Technical Advisor with strong Static Equipment Engineer. This role is OUTSIDE IR35. · You'll have experience with: · - Offshore FEED Projects for Major Energy clients · ...
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Technical Sales Advisor
1 week ago
Bennett and Game Recruitment LTD London, United Kingdom Full timeA new opportunity has arisen for a Technical Sales Advisor to join a growing architectural glass, glazing and doors specialist in West London. The company work on high-end residential projects across the London area and due to continuous growth, require a motivated sales professi ...
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Technical Support Advisor
3 weeks ago
Sheridan Ward Recruitment Services Uxbridge, United Kingdom**Technical Support Advisor** · **Technical Support Advisor duties**: · - Handling inbound and outbound calls · - Completing product investigations · - Add clear notes on calls which are progressed for attendance · - Create service reports · - Use Remote access software to log on ...
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Mac Technical Advisor
3 weeks ago
Cisco Systems Feltham, United Kingdom**Start Date**: April 2023 · **Location**: Feltham, United Kingdom, (We follow a hybrid work approach but some office presence is required.) · **What You'll Do · As a Mac technical advisor, you'll be a friendly voice, providing outstanding troubleshooting and technical support. Y ...
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Technical Support Advisor
3 weeks ago
Sheridan Ward Recruitment Uxbridge, United Kingdom**Related jobs**: · **Technical Support Advisor**: · **Uxbridge**: · **£24k - 28k per year**: · **Featured** · **More details** **Shortlist +** · **Technical Support Executive**: · **Uxbridge**: · **£24k - 27k per year**: · **Featured** · **More details** **Shortlist +** · **Cust ...
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Technical Sales Advisor
2 weeks ago
M4 Recruitment - Heathrow Division Iver, United Kingdom Full timeM4 recruitment are partnered with a commercial refrigeration company on the West London/Buckinghamshire border. They are looking to hire an office based Technical Sales Advisor. · The Company: Established for over 80 years, overseeing the whole life process from concept, design ...
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Assistant Technical Advisor
1 week ago
Mott MacDonald London, United KingdomDo you want to work for a company whose purpose is to improve society by considering social outcomes, and to transform businesses, communities, and opportunities for it's employees? Mott MacDonald is a global consultancy whose people do exactly that. · Mott MacDonald has a strong ...
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Vehicle Technical Advisor
3 weeks ago
Uxbridge Employment Agency Middlesex, United KingdomVehicle Technical Advisor Uxbridge £38k per annum · Hybrid - 3 days office 2 days WFH · Resolve customer queries or escalate to appropriate department, managing the updates on the system as required by the business, ensuring departmental SLA's are achieved to drive continuous ove ...
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Gas Technical Advisor
3 weeks ago
Howells Contracts Sidcup, United Kingdom**Gas Technical Advisor - £39,000 + Car Allowance** · **Purpose of the Role** · To manage gas service repair contracts to ensure full compliance and governance with gas legislation and Trust policies. In addition to provide sector leading repairs programme to gas related heating ...
Engineering Technical Advisor - Reigate & Banstead, Surrey, United Kingdom - Shorterm Group
Description
To be a pro-active member of the Global Customer Support Centre (GCSC) delivering 1st and 2nd line technical support on product, service and billing enquiries primarily for the Royal Navy but to also include both maritime and land based commercial customers.
To provide 1st /2nd line network operations support including monitoring of our client's VSAT Networks and its BGan POP, assisting with line up and service issues and ensuring that problems are resolved quickly whether overall network or remote customer related.
To ensure each call/email is logged and that Microsoft CRM or Freshdesk are maintained at all times, so clarity is ensured for other team members, chasing cases and escalating issues to other departments or the on call engineers where necessary (and in consultation with Shift Supervisor) and following each issue to conclusion.
To assist with monthly customer surveys and reports to ensure that our client's service levels are met.
To manage inbound calls as required by the Shift Supervisor
To assist in the development of systems to deliver front line support for the company's customer handling and customer care programmes and make recommendations for improvements
Whether network or remote customer related
Manage cases through to resolution, with the assistance of the Technical Support Supervisor, escalating to both internal and external resolver groups
To actively pursue technical training and to continually update technical expertise. Training on products and services, sharing this knowledge with shift colleagues.
Monday to Friday between the hours of (Apply online only), will be on a weekly rotation of either
early or late shifts, for example (Apply online only) or (Apply online only)
Be computer literate
Confident and clear telephone manner
Possess a keen commercial awareness with ability to work on own
Knowledge of customer IT networks/systems eg IP address ranges
Network Operations experience