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    Patient Pathway Administrator - Nottingham, United Kingdom - Nottingham University Hospitals NHS Trusts

    Nottingham University Hospitals NHS Trusts
    Nottingham University Hospitals NHS Trusts Nottingham, United Kingdom

    3 weeks ago

    Default job background
    Permanent
    Description

    Job summary

    An exciting opportunity has come up to join the Colorectal team, within the surgery division at QMC as a Patient Pathway Administrator.

    Main duties of the job

    In addition to the below summary you need to familiarise yourself with the full Job Description and Person Specification documents attached to this advert.

    As a PPA within the Colorectal team you will be responsible for monitoring patient results and letters and ensuring they are reviewed in a timely manner. The role holder will work closely with the Specialty PA's and the Deputy Service Manager to help ensure local and national targets are met.

    In undertaking this role, the employee will be expected to behave at all times that are consistent with and actively supports the Trust values which are detailed below.

    About us

    With over 17,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

    Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career

    Job description

    Job responsibilities

    Maintain databases for patient results and clinics

    Work closely with waiting list coordinators to ensure letters are authorised in a timely manner

    Responsible for the production of discharge summaries, clinical papers and material for publication from either audio or copy typing.

    Use judgement and initiative to prioritise the importance/urgency of particular requests within defined guidelines

    Undertake daily peer audit of clinical correspondence to ensure a high standard of accuracy and quality of work.

    Ability to exchange sensitive or contentious information with diplomacy and in a confidential manner.

    Liaising with outpatient administrator re. Appointments and necessary important clinical information to ensure patients are seen on their pathway without delay.

    Manage e-mail accounts to retrieve Inter Provider Transfers then record and take any necessary action as appropriate

    To undertake other specialty specific duties in accordance with Trust policies and procedures to facilitate the patient pathway

    Ensure RTT patient data quality is accurate at all times

    Adapt a flexible attitude to meet the needs of the service, taking into consideration each departments unique specialty and the subsequent requirements of such specialist services.

    Promote an open friendly working environment

    Adhere to Trust policies and procedures relevant to your position.

    Participate in a Personal Development Plan.

    Person Specification

    Physical skills

    Essential

  • Frequent use of VDU equipment

    • Planning and organisation

    Essential

  • Consistently works to high standards
  • Works within prescribed deadlines

    • Analytical and Judgement

    Essential

  • Able to use judgement to make decisions in order to solve problems / enquiries
  • Works in line standard procedures

    • Communication

    Essential

  • Uses correct grammar and spelling
  • Must be able to clearly and accurately convey information verbally gathered from both verbal and documented reports

    • Experience

    Essential

  • Proven typing and admin experience

    • Desirable

  • Previous experience of working in the NHS and experience using MS Office, Medway PAS and Notis
  • Medical Terminology

    • Training & Qualifications

    Essential

  • 5 GCSE's or equivalent C or above - must include English
  • Computer literate to ECDL standard or equivalent

    • Desirable

  • NVQ level 3 or equivalent
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