- Set up, undertake and manage the Tenant/Customer/Resident Liaison Service across multiple sites.
- Attend regular client representative and tenant meetings to ensure highest level of customer service is provided at all times.
- Ensure a consistent approach to customer care is adopted,
- Manage the Tenant's Complaints procedures as a point of escalation.
- Maintain and update the on-site Database to reflect on-going works.
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Tenant Liaison Officer
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Tenant Liaison Officer
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Howells Solutions Birmingham, United Kingdom**Tenant Liaison Officer - Social Housing Retrofit Works · £ £17.75 an hour · Temporary position (initial 3 months temp) · Birmingham Area** · Howells is working with a leading main contractor to find a successful and proactive Tenant Liaison Officer to join their team in the Bir ...
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Tenant Liaison Officer
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S Guest Consultancy Services Ltd Birmingham, United KingdomWe are currently recruiting for Tenant Liaison Officer to work office based in Erdington · Previous experience within TLO, customer care and dealing with engineers would be ideal · The role involves dealing with tenants on a kitchen and bathroom refurbishment on the electrical an ...
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Public Liaison Officer
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West Midlands Combined Authority Birmingham, United KingdomJob Introduction Our Communications and Engagement team have a brand-new role for an enthusiastic Public Liaison Officer to be a consistent front-line presence, working closely with the community on a variety of construction projects including Sprint, Dudley interchange and cross ...
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Customer Liaison Officer
4 weeks ago
Fortem Solutions Ltd Birmingham, United Kingdom**The Role** · Due to our continued success here at Fortem, we are delighted to confirm that we are currently seeking an experienced and confident Customer Liaison Officer to join our Birmingham Team. The work is based in southern Birmingham with travel potentially across the cit ...
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Brsk Ltd Birmingham, United Kingdom**About us** · We are a UK based, full fibre provider that is rolling out a new 1 gigabit per second broadband network to homes and businesses across the UK. · With an average broadband speed of 64mbps, the UK is ranked amongst the lowest in Europe for its poor internet connectiv ...
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Davenport Homes Solihull, United KingdomWe are a successful, long-established Charity looking for a part time Liaison Officer to act as a first point of contact & support for residents and to assist with the day-to-day running of the Almshouses. Our history as an Almshouse Charity dates back to 1935 and we have 40 prop ...
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3 weeks ago
Ionic Recruitment Ltd Erdington, United Kingdom**Key Information** · - One of the UKs leading providers of planned and responsive maintenance services in the social housing sector, maintaining over 500,000 homes nationwide every year · - Due to the increase in work they are looking for a Tenant Liaison Officer to help support ...
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Customer Liaison Officer
1 week ago
Fortem Cares Birmingham, United KingdomThe Role · Due to our continued growth, we are delighted to confirm that we are currently seeking an experienced and confident experienced and dynamic Customer Liaison Officer to join Fortem, based in Birmingham with travel across the south of the city. · The Customer Liaison Of ...
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Resident Liaison Officer
3 weeks ago
Sutton Housing Society Sutton, United KingdomSutton Housing Society is small registered provider operating within the London Borough of Sutton with just over 500 homes. We focus primarily on housing for older people (over 55s). We have a friendly staff, a great office, a genuinely collaborative and flexible approach to work ...
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3 weeks ago
Fox Morris Group Sutton, United KingdomHYBRID WORKING · Fox Morris are working with Sutton Housing Partnership in relations to finding a Resident Liaison Officer to start work ASAP · **Responsibilities** · - Be the main point of contact to ensure that all residents receive excellent customer service. · - Visit and iss ...
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Michael Page Property & Construction Birmingham, United Kingdom Full timeA well known social housing contractor is looking for an experienced Customer Liaison Officer (CLO) to join their team based in Birmingham. The role will involve liaising with tenants/customers across a wide range of properties that are being refurbished within the social housing ...
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Liaison Officer
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Eden Brown Birmingham, United Kingdom FreelanceStart Date: ASAP · Payrate: 14.87ph + holiday pay of 1.Working Arrangement : Mon-Fri · Temp to perm 29,000 · Will be responsible for booking and attending Kitchen and Bathroom survey and design appts and also cover as a CLO to support the tenants having the physical works when ...
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Customer Liaison Officer
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Marketing Liaison Officer
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Liaison Officer
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Hagleys Group Birmingham, United KingdomHagley's Group is a renowned training and development organisation dedicated to providing accessible educational services to adults throughout the UK. We are currently seeking a motivated individual to join our team as a **Liaison Officer**. In this role, you will play a crucial ...
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Customer Liaison Officer
1 week ago
Building Careers UK Sandwell, United Kingdom Permanent, Full timePosition: Customer Liaison Officer · Location: Sandwell · Salary: £26,000 · Our client are currently looking for a Customer Liaison Officer to start as soon as possible in the Sandwell area due to an increase in contracts. They specialise in providing energy-efficient solutions t ...
Resident Liaison Officer - Birmingham, United Kingdom - Wates
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Description
We have an opportunity for a Resident Liaison Officer to join our Wates team within our Planned Maintenance division. You will be working out of our Birmingham office on one of our social housing contracts, delivering support to our residents.
Key Accountabilities will include:
You must have a full UK driving licence with access to a vehicle.
You will be an experienced RLO with proven track record of successfully managing the workload across planned maintenance programmes. As well as having a strong knowledge of internal and external programmes, you will be a strong communicator with excellent customer service and IT skills.