Customer Service Assistant - Blaydon-On-Tyne, United Kingdom - Trade Channel Partners Limited

Trade Channel Partners Limited
Trade Channel Partners Limited
Verified Company
Blaydon-On-Tyne, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative.

As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met.


Responsibilities:


  • Assist customers with product information, pricing, and order placement
  • Upsell products and services to maximize sales opportunities
  • Provide accurate and timely information to customers regarding order status, shipping, and returns
  • Analyze customer feedback to identify trends and areas for improvement

Qualifications:


  • Excellent communication and interpersonal skills
  • Ability to communicate effectively with customers from diverse backgrounds
  • Strong phone etiquette and active listening skills
  • Ability to multitask and prioritize tasks in a fastpaced environment

Pay:
From £24,157.20 per year


Benefits:


  • Company events
  • Onsite parking
  • Paid volunteer time
  • Sick pay

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • Blaydon-OnTyne: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 02/05/2024
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