Adviser - Downham Market, United Kingdom - Norfolk Citizens Advice
Description
Norfolk Citizens Advice Adviser
26 hours per week - Downham Market Foodbank
Salary:
£21630 Pro rata (£15199 per annum)
This is a Fixed Term contract for 24 months.
3rd year possible, dependent on funding)
Based in Downham Market Foodbank and some working from home
Norfolk Citizens Advice
Registered Charity
Are to passionate about helping in the community?
Would you like to make a difference in the lives of people who access foodbanks?
Would you like to help improve others skills?
Are you in the Downham Market or surrounding area?
The Role
We are looking to hire a passionate, personable, and community conscious individual to become our new Adviser working from the Foodbank in Downham
Market.
As an NCA Foodbank Adviser, you will be tackling underlying causes of poverty and hardship by providing accredited advice and support on a range of issues to both foodbank users and volunteers.
Your intensive support will make a resounding difference to the lives of people accessing foodbanks and, as a result, the community as a whole.
You will be assisting with the upskilling of foodbank volunteers by helping them better identify issues, provide appropriate advice, and enable foodbank users to develop resilience and self-confidence in their lives.
Our Package
We offer our staff:
- Comprehensive induction and training to become an accredited Adviser
- Ongoing support and professional development
- 4.5% employer pension contribution
- Opportunity for flexible working
- Free access to an independent Employee Assistance Programme
- 20 days annual leave plus bank holidays (pro rata)
What we are looking for
We will provide full training.
However, we will favour applicants who demonstrate the following experience:
- Knowledge of a range of advice issues and an ability to identify safeguarding concerns and how to make onward referrals to the appropriate authority
- Knowledge of specific advice issues relating to welfare benefits (including
- Good IT knowledge and an ability to support clients to access information using IT systems
- Previous experience as an accredited adviser in a similar work environment
- Experience of supporting volunteers
Job Type:
Fixed term contract
Contract length: 24 months
Salary:
£15,199.00 per year
Benefits:
- Company pension
Work Location:
One location
Reference ID:
Adviser - Downham Market
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