Adviser - Attleborough, United Kingdom - Norfolk Citizens Advice

Norfolk Citizens Advice
Norfolk Citizens Advice
Verified Company
Attleborough, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Norfolk Citizens Advice Adviser
7 hours per week - Attleborough (Tuesday AM), Watton (Thursday PM)


Salary:
£21630 Pro rata (£4092 per annum)
This is a Fixed Term contract for 12 months.
(2nd and 3rd year possible, dependent on funding)
Based in the Watton and Attleborough Foodbanks


Norfolk Citizens Advice

Registered Charity
Are to passionate about helping in the community?

Would you like to make a difference in the lives of people who access foodbanks?

Would you like to help improve others skills?

Are you in the Breckland/Norwich area?


The Role
We are looking to hire a passionate, personable, and community conscious individual to become our new Adviser working from the Foodbanks in Attleborough
(Tuesday AM) and Watton (Thursday PM). As an NCA Foodbank Adviser, you will be tackling underlying causes of poverty and hardship by providing accredited advice and support on a range of issues to both foodbank users and volunteers. Your intensive support will make a resounding difference to the lives of people accessing foodbanks and, as a result, the community as a whole.


You will be assisting with the upskilling of foodbank volunteers by helping them better identify issues, provide appropriate advice, and enable foodbank users to develop resilience and self-confidence in their lives.

The scope of your role will also allow you to help guide the project into the future.


Our Package

We offer our staff:

  • Comprehensive induction and training to become an accredited Adviser
  • Ongoing support and professional development
  • 4.5% employer pension contribution
  • Opportunity for flexible working
  • Free access to an independent Employee Assistance Programme
  • 20 days annual leave plus bank holidays (pro rata)

What we are looking for

We will provide full training.
However, we will favour applicants who demonstrate the following experience:

  • Knowledge of a range of advice issues and an ability to identify safeguarding concerns and how to make onward referrals to the appropriate authority
  • Knowledge of specific advice issues relating to welfare benefits (including
Universal Credit), Debt, Housing and Employment

  • Good IT knowledge and an ability to support clients to access information using IT systems
  • Previous experience as an accredited adviser in a similar work environment
  • Experience of supporting volunteers
2023 (we reserve the right to close this early should we need too)


Job Type:
Fixed term contract

Contract length: 12 months


Salary:
£4,092.00 per year


Benefits:


  • Company pension
  • Sick pay
  • Wellness programme

Work Location:
One location


Reference ID:
Adviser - Attleborough and Watton
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