- Work on reception, greeting customers and helping make their appointment as smooth and friendly as possible.
- Ensure our facilities are well presented and provide a welcoming environment, resolving or escalating any issues when required.
- Guide the customer through their health journey at the clinic.
- Proven experience delivering exceptional, client focused customer service in person such as in retail, hospitality or in a similar role as a Receptionist.
- Brilliant interpersonal and communication skills, able to quickly build rapport and put people at ease.
- Great time management and flexibility, you'll need to switch tasks and support where needed throughout your shift.
- Excellent attention to detail.
- 25 days holiday, increasing through length of service, with option to buy or sell
- Bupa health insurance as a benefit in kind
- An enhanced pension plan and life insurance
- Annual performance-based bonus
- Onsite gyms or local discounts where no onsite gym available
- Various other benefits and online discounts
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Front of House Receptionist - Cambridge, United Kingdom - Bupa
Description
Job Description:
Receptionist
Bupa, Cambridge CB24 9ZR
Permanent, Full time, 40 hours per week
Salary range £25,250 + fantastic benefits
Role Overview
We're looking for Receptionist to join our team at our Cambridge clinic. As a Receptionist, you'll be the backbone of the clinic, turning your hand to a bit of everything to support the smooth operation of the Centre. If you're an experienced Front of House Receptionist with a strong focus and drive for world class customer service, then we're keen to hear from you.
What you'll do:
What you'll bring:
Why Bupa?
We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.
Our benefits are driven by what matters to our people. It's important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. As an Administrator / Receptionist you'll be eligible for: