Receptionist - York, United Kingdom - Your World Healthcare
Description
Hospital Receptionist
Location:
York
Job Type:
Temporary
Duration of booking:
Expected to last 4 weeks and maybe longer
Proposed start date:
ASAP
Sector:
Healthcare
Base:
Hospital
Band: 2
Working days and hours:
Monday to Friday 8am to 5pm
Pay Rate:
£10.69 paye inclusive of holiday pay
Job Summary
- Duties on reception will involve ensuring our patients experience a consistent welcoming approach from staff on reception
- Covering and manning reception
- Booking patients in and appointments
- Contacting patients
- Working from internal database and spreadsheets
- Facilitating efficient booking in and checking out of outpatient clinics managing relevant worklists.
- The postholder is therefore expected to have proven communication skills, excellent organisational skills and the ability to work flexibly in a fast changing environment where demands and priorities change quickly.
- It is essential in this post that the postholder has excellent computer skills, evidenced by a recognised qualification/ or is able to demonstrate a proven skill base in the use of databases, word, excel and outlook etc.
- Due to the nature of the work, all Outpatient Services staff are expected to adhere to the Trust policy on confidentiality of patient information.
Experience, Skills and Qualification
- English & Maths GCSE or equivalent
- Previous experience of a reception, admin and customer service role
- Any specific skills required
- IT skills, communication skills, phone skills
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