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    Patient Pathway Coordinator - Reading, United Kingdom - Royal Berkshire NHS Foundation Trust

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    Permanent
    Description

    Job Description: Patient Pathway Coordinator (CAT 4 - Gastroenterology)

    We are looking for a dedicated and proactive individual to join our Gastroenterology team as a Patient Pathway Coordinator. If you are enthusiastic, reliable, and able to handle multiple tasks under pressure, this might be the perfect role for you.

    Main Responsibilities:

    • Act as the main point of contact for all administrative matters related to patients' care pathways.
    • Work collaboratively with a multidisciplinary team to ensure smooth management of patient pathways from referral to discharge.
    • Supervise and assign tasks to the team while maintaining high standards of patient and clinician satisfaction.
    • Follow Standard Operating Procedures (SOPs) to carry out tasks efficiently and within set timelines.

    About the Company

    Located in a vibrant area with great transport links, our organization provides a supportive and inclusive work environment. We are committed to delivering exceptional care and services to our community, guided by our core values of Compassion, Aspiration, Resourcefulness, and Excellence.

    Qualifications:

    Essential

    • Educational background equivalent to A-level or NVQ Level 4 in Business Administration/Customer Care.
    • GCSE or equivalent certification with grades A-C in English and Maths.

    Experience:

    Essential

    • Proficiency in using various IT systems and patient data management systems.
    • Prior experience in an office environment and customer care.

    Desirable

    • Previous experience in a healthcare setting.
    • Experience with scheduling outpatient appointments or admissions.


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