Customer Service Advisor - Glasgow, United Kingdom - Search Consultancy

Tom O´Connor

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Tom O´Connor

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Description

Job Title:
Customer Service Advisor - Hybrid working

Job Location:
Glasgow City Centre - Hybrid working available

Job Salary:
Up to £27,000 (including bonus)

Job Hours:
No later than 6pm with an early finish every Friday at either 3pm/4pm

The package for the position of Customer Service Advisor is

  • Basic Salary of £22,000
  • Capped bonus up to £400£450 per month
  • High flyer yearly incentive for the chance to win a holiday worth £3500
  • The option of hybrid working once fully trained
  • Amazing career progression opportunities as part of a rapidly expanding business
  • Holiday entitlement 30 days including bank holidays, increasing 1 day per year of service for the first 5 years
  • Employee engagement manager to support you through your career
  • Progression opportunities
  • Annual Christmas party
About the company


My client are a multi award-winning financial services company working with some of the largest UK and global businesses across industries such as banking and finance, telecommunications, utilities and healthcare, providing customer services and collections for nearly 14 years.

In late 2021, they took on another 2 high street banking clients and continue to grow year on year.

They look for motivated individuals who want the opportunity to develop their skills, be rewarded for doing a great job, and to be part of the family.

About you

  • Good customer service skills to build up good rapport with your customer
  • You are a good communicator, enjoy listening and are empathetic
  • You have strong questioning skills
  • You enjoy to be apart of a team but can also work on your own
  • Have a first time resolution approach
  • You cope well under stress
If you have the required skills to be successful in this role, then send your CV across today

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