-
Customer Success Manager
2 weeks ago
Taster London, United KingdomTaster, qu'est ce que c'est ? · Taster est une FoodTech innovante dont la mission est de proposer aux gourmands du monde entier une variété de marques digitales de restauration emblématiques (et délicieuses) exclusivement sélectionnées en partenariat avec les chefs, les créateurs ...
-
Customer Success Manager
3 weeks ago
ABR TALENT LIMITED Shoreditch, United Kingdom**Customer Success Manager required for leading digital Engagement platform** · Excited about new technologies with a keen interest in HR-Tech / MarTech and Video/Media? · Can you delight customers, becoming a trusted advisor, and providing strategic guidance to the businesses yo ...
-
Customer Success Manager
4 weeks ago
Sphere Digital Recruitment London, United Kingdom**Customer Success Manager - Sales Enablement SaaS Platform** · **£40-50k plus £15-25k bonus** · **London/Hybrid** · **The Company** · My client are a best in-class Sales Enablement SaaS platform powering the scale-up/start-up tech space They provide businesses with the access th ...
-
Customer Success Manager
3 weeks ago
F S People Southwark, United KingdomWith experience in client facing roles you'll be able to grow client relationships and be the first port of call of up to 100 valued accounts. Experience within financial services is preferred but not essential. · Some of the role responsibilities include: · - Maintaining and dev ...
-
Student Success Manager
3 weeks ago
Noble Recruiting London, United Kingdom**Student Success Manager (BAME Awarding Gap Project)** · **Start: ASAP (5 month contract)** · **Location: WC1H9BT (Hybrid working - Thursday is the only office day)** · **Salary: £ £31.83 p/Hour** · **Our client**: · Our client is one of the largest Universities in the world and ...
-
Client Success Manager
3 weeks ago
Consult London, United KingdomConsult are proud to be working alongside one of the UK's leading Dental Growth Agencies, an incredibly exciting organisation specialising in Business Development & ultimately, getting more patients into practice. · Due to fantastic growth within the business, an opportunity has ...
-
Customer Success Manager
3 weeks ago
Lynx Recruitment Ltd London, United KingdomI am currently recruiting for a **Customer Success Manager** for one of my leading unique human experience analytics companies. They are responsible for improving the impact their digital business has on employees and core business metrics suchas efficiency, wellbeing, equality, ...
-
Customer Success Manager
3 weeks ago
ReCulture London, United Kingdom* Customer Success Manager · - £35,000 - £40,000 + Bonus · - Liverpool or London (Hybrid working) · Customer Success Manager · What: Customer Success Manager · Where: London OR Liverpool (Hybrid working) · **Salary**: £35,000 - £40,000 + bonus · The company: · My client is one of ...
-
Customer Success Manager
2 weeks ago
Navis London, United Kingdom**Customer Success Manager** · **Whats in it for you?** · - 25 days annual leave · - Health Plan · - Life Assurance · - Flexible and Hybrid working · **Experience required**: · - Proven work experience as a Customer Success Manager or similar role · - Technical skills required, a ...
-
Manager/in Customer Success
3 weeks ago
Trustpilot United KingdomWe're a leading online reviews platform, free and open to all. Our mission is to be a universal symbol of trust. We are well on our way — but there's still an exciting journey ahead of us. Do you want to join us at the heart of trust?Als Manager/in für das Customer Success Team i ...
-
Customer Success Manager
3 weeks ago
Rebel Recruiters London, United KingdomRole:Customer Success Manager · Location:Shoreditch '' Hybrid '' No less than 3 days/week in the office · **Salary**:£40k - £50k + Bonus · You've been in Customer Success for a few years now. · Solving problems, ensuring retention, meeting evolving requirements and coordinating i ...
-
German Success Manager
4 weeks ago
Premier IT London, United Kingdom??German Customer Success Manager · ??Hybrid · ?? £35,000-£50,000 · Required: · ??German Native/Speaking · ?? 3+ Years in IT consulting · ??Experience working with web development frameworks such as, HTML/Java ...
-
Customer Success Manager
3 weeks ago
Kameo Recruitment Ltd London, United Kingdom**Salary**: £30,000 - £35,000 · **Hours of work**: Full-time, office based · **Company benefits**:Attractive Bonus Schemes, Performance Bonus, Company pension, Team excursions · Kameo Recruitment is recruiting for a tech-savvy, client-focused **Customer Success Manager**to take a ...
-
Customer Success Manager
3 weeks ago
ABR TALENT LIMITED Camden Town, United Kingdom**Customer Success Manager**required now for award-winning EdTech Platform provider. · We're excited to be working with a fantastic SaaS scale-up to help them find a new Customer Success Manager. This isn't the first time we've supported this business and it won't be the last We' ...
-
Strategic Customer Success Manager, EMEA
2 weeks ago
Airtable London, United KingdomCe poste est basé à Londres et nécessitera votre présence au bureau 3 jours par semaine. · Nous vous prions de bien vouloir soumettre toutes les candidatures en anglais. · Chez Airtable, nous sommes passionnés par la création de logiciels accessibles à tous et l'autonomisation de ...
-
Mintel London, United KingdomGo Back To Current Openings (Junior) Client Success Manager - DACH - Market Research (M/F/D) · Düsseldorf, Germany · Über uns: Mintel, eine globale Marktanalyse-Agentur mit Hauptsitz in London, revolutioniert die Art und Weise, wie Unternehmen fundierte Entscheidungen treff ...
-
Customer Success/sales Manager
3 weeks ago
Australasian Recruitment Company London, United KingdomCustomer Success/Sales Manager · **Salary**: £28,000 per annum + commission · This is an exciting opportunity to generate your own income within an up and coming technology organisation · Customer Success/Sales Manager Responsibilities: · - Managing and building relationships wit ...
-
Customer Success Operations Manager
3 weeks ago
ABR TALENT LIMITED London, United Kingdom**Customer Success Operations Manager - £60,000 - Remote** · Are **YOU**a technology lover, who is a process-driven Customer Success Manager? · Do **YOU** have a passion for Customer Success and creating best practices? · Can **YOU** be passionate about optimising workflows withi ...
-
Customer Success Manager
2 weeks ago
ABR Talent l B2B l Marketing l Recruitment united kingdom, United KingdomThis fantastic scale-up video engagement platform is used by 10's of millions or people worldwide and some of the most recognised organisations on the planet. · These guys have been around for over 10+ years helping businesses create engaging, and audience capturing visual media ...
-
Customer Success Manager
4 weeks ago
CHEQ london, United KingdomCHEQ is the go-to-market team's security suite, trusted by over 15,000 customers worldwide to protect their funnels, sites, and analytics from bots and fake users. · Powered by award-winning cybersecurity technology, CHEQ offers the broadest suite of solutions for securing the en ...
Quota-Carrying Customer Success Manager - Shoreditch, United Kingdom - Guider
1 month ago
Description
At Guider, we are looking for an enthusiastic Customer Success Manager to join our growing team. This role will be pivotal in ensuring our clients successfully integrate and find continual value in our solutions.As a Customer Success Manager, you will manage a diverse portfolio of client accounts and serve as the primary point of contact for any post-sales concerns.
You will become an expert in Mentoring and Learning & Development and become your clients' sounding board on these topics.
Responsibilities and Duties:
Work tirelessly to increase the value of our solutions to our customers.
Reducing Time To Value (TTV) will eb a key metric for this role's success.nOnboard new clients, ensuring a seamless transition from sales to ongoing account management.nDevelop customer relationships that promote retention and loyalty, ultimately enhancing customer lifetime value.nWork closely with clients to identify their business needs and challenges and ensure that our solution meets their business goals.nProvide insightful product feedback from clients to the product development teams.nRegularly monitor customer health metrics, prepare QBRs (Quarterly Business Reviews), and conduct regular check-ins.nIdentify up-sell and cross-sell opportunities within your customer portfolio.nCollaborate with the support team to address customer issues promptly and ensure a high level of customer satisfaction.
Qualifications and Experience:
2+ years of experience in a customer success role within a SaaS environment.nStrong understanding of customer success principles, practices, and metrics.nExcellent communication and interpersonal skills.nProven ability to manage multiple projects at a time while maintaining sharp attention to detail.nExperience with CRM software and digital tools.
Why Guider?
Unlimited Holidays. We expect you to take as many as you need.
nFree drinks and snacks:
Beer on tap, soft drinks, tea & coffee, and a fully-stocked snacks cupboard
nBarista:
Every day, 9 am-3 pm, all free.nHybrid working structure with 3 days per week in-office and 2 days from home.nMacBook with the accessories you need to do your job.nFortnightly remote and IRL socials with your awesome colleagues.
