Receptionist - Bradford, United Kingdom - Powell (UK) Ltd
Description
About us:
As a global manufacturer, we utilise our
Core Values:
Customer First, Respect for our Employees, Continuous Improvement and "Can-Do Attitude, to solve our customers' toughest problems.
At Powell, we believe in being a partner to our customers by providing innovative engineered electrical power solutions and services.
Our offerings include:
low & medium voltage electrical distribution packages, electrical and valve servicing, and a wide number of automation systems to increase the overall safety of your system.
Purpose of the job:
To provide a professional, efficient, effective and welcoming reception and business administration service.
As part of the wider Human Resources team, provide administrative and practical support to the business, ensuring high levels of confidentiality, accuracy and efficiency at all times, whilst ensuring both internal and external customers are served in a professional manner.
Key accountabilities:
- Provide professional and timely receptionist and telephony services.
- Provide assistance with logístical arrangements for visitors and employees.
- Provide direct administrative support to the Managing Director and, on occasion, to members of the Senior Leadership Team,
- Manage all shared meeting spaces.
- Ensure all visitors to the company are provided with a safety induction, visitors' badges and are made aware of site safety requirements.
- Coordinate the provision of in house catering for customers/visitors (including kitchen stock and catering provision).
- Ensure customer and employee contact data is maintained.
- Arrange the organisation of internal post arrangements.
- Ensure compliance with company Health & Safety procedures.
- Prepare and maintain
HR files and support the transition to a paperless environment. - Process holiday and absence forms and other employee data.
- Manage the Powell rewards and recognition programme including Power of One.
- Maintain the
HR intersect site and support SLT/SMT communication activity. - Produce and process
HR documentation and notes. - Produce and distribute standard response letters to prospective employees.
- Administer all preemployment and other ongoing employment checks including reference checks.
Communications:
- Projects positivity and professionalism.
- Establishes rapport quickly
- Effective and regular communication between the wider business and Human Resources team is crucial.
Skills and Qualifications:
- Proven track record of building strong relationships and managing competing commitments.
- Proven track record of customer service and solutions.
- Attention to detail and thorough in approach to work
- Excellent verbal and written communication skills.
- Good PC skills, including Microsoft Office
- Excellent networking and relationship building skills (internal and external).
- Flexibility to cope with the varying demands of the role.
- Oracle or similar ERP experience preferable.
Personal Qualities:
- Honest and confident
- Sincere and genuine
- Confidence inspiring
- Driven
- Excellent interpersonal skills
- Team worker
- Dedicated and conscientious
- Flexible
Employment & Educational Background:
- Good general education
- Experience of using a Telephony system preferable
- Experience of working with sensitive and confidential data required
Schedule:
- Monday to Friday
Work Location:
One location
Reference ID:
HR
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