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    Store Manager Portsmouth Gunwharf Quays - Ralph Lauren

    Ralph Lauren
    Ralph Lauren Portsmouth, United Kingdom

    3 weeks ago

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    Description

    Position Overview

  • Store Location - Portsmouth Gunwharf Quays
  • Direct the store team to consistently deliver an exceptional, memorable customer RL experience.
  • Empower, motivate and lead the development of the store team.
  • Generate meaningful revenue and profitable and sustainable growth for the store.
  • Effectively communicate and implement the retail store strategy and initiatives that support the RL business vision.

    • Essential Duties & Responsibilities

  • Directly responsible for sales and profit performance in assigned store, ensuring that all sales, margin and KPI goals are met.
  • Partner with the Retail Director to develop operating budgets and monitor performance.
  • Responsible for the recruitment, selection, supervision and development of store staff.
  • Coach and mentor direct reports to achieve optimal results including succession planning for current and future positions.
  • Responsible for achieving store shrinkage goals and for the establishment and implementation of both new and existing loss prevention procedures.
  • Establish and monitor all store standards and work with the Operations Manager and individual Department Managers to ensure successful implementation.
  • Provide consistent feedback to buyers and planners to identify items and merchandise classifications of high sales and profit potential.
  • Understands and places a high priority on providing input to both the Buying Divisions and the Creative/Product presentation teams in regard to merchandise presentation and maintenance of an in-store environment to be consistent with Ralph Lauren's desired image and character.
  • Directs the execution of the company's promotional strategies and programs, assuring that they support Ralph Lauren's sales, marketing, and profit objectives.
  • Maintains a leadership role in community and charity events

    • Experience, Skills & Knowledge

  • Extensive experience of successfully leading teams in the luxury sector
  • To have an in depth knowledge of the luxury sector including competitor activity
  • Possess strong communication and interpersonal skills
  • A desire to build relationships and promote team work and develop people
  • High level of analytical and reporting skill
  • To be action orientated and solution driven to achieve results
  • To be competent in IT systems to include MS Office, / Excel, Word etc.
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