Credit & Collections Representative with German - Paisley, United Kingdom - Thermo Fisher Scientific

Thermo Fisher Scientific

Verified Company

Paisley, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Position Summary:

Due to retirement we have a great opportunity available to join a vibrant, international team.

Operating as part of a mixed, friendly Credit & Collections Team, this position will look after German and Austrian customer accounts.

The work is fast-paced at times, and will suit somebody interested in entering into Finance, with an appetite for learning.

Training on the job will be provided. Fluency in German language is a must for this role.

Key Responsibilities:

Contacting customers about outstanding payments, to agree planning of settlement
Issuing invoices
Perform and evaluate credit checks on new customer accounts according to company policy
Check and maintain credit limits in place for all accounts within the designated countries and company policy within Sarbanes-Oxley requirements
Proactively contact customers, primarily by telephone, regarding payments to ensure invoice processing and timely payments have been scheduled
Work with local Sales, Customer Services and Team Leader to tackle problem accounts and decide when accounts should be on hold
Allocate credits on a regular basis in consultation with Cash allocation team, Customer Services and customers
Log, review and follow up on customer complaints by collaborating closely with the relevant functions to ensure timely resolution

Key skills & abilities: