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Shrewsbury

    Oncology Cancer Care Navigator - Shrewsbury, United Kingdom - The Shrewsbury and Telford Hospital NHS Trust

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    Permanent
    Description

    Job summary

    This is an exciting opportunity for a caring, compassionate and motivated individual to work with our Clinical Nurse Specialist and Chemotherapy teams in this role as Cancer Care Navigator working within a to be decided upon patient group.

    This role will help patients and clinical teams to deliver effective patient care, you will be the first point of contact for patients with queries and your role will involve supporting these patients and directing them to the most appropriate person to help.

    You will also liaise with the clinical nurse specialists, Oncology consultants, and Oncology administration and secretarial staff to be able to answer some patient queries.

    Main duties of the job

    The purpose of this role is to complement the existing Oncology team. To help patients through diagnosis, treatment pathways and follow up. To ensure the provision of safe, seamless, appropriate service. This helps maximise the health and quality of life of patient and carers. The role will involve a significant amount of patient contact on a regular basis. You will also undertake Holistic Needs Assessments for a specific patient group, these help identify patient needs at the start of their treatment and at regular points during treatment.

    About us

    Oncology is close knit team and you will work with all members of the multi-disciplinary team in order to provide effective patient care. This role will focus on patients with one or two specific Oncology diagnoses, the area you will be working in will be decided depending on the skill set of the person appointed.

    Job description

    Job responsibilities

    For full duties and responsibilities please refer to the attached document entitled Job Description.

    Person Specification

    Education & Qualifications

    Essential

  • Minimum of an NVQ level 4 or level with relevant experience in Urological Care or willing to undertake further training
  • GCSE or equivalent level including Maths and English
  • Desirable

  • Evidence of continued professional development willingness to undertake learning and development courses
  • Knowledge and relevant experience

    Essential

  • Knowledge of relevant cancer treatments and interventions and terminology
  • Experience of working with cancer patients
  • Experience of working in the NHS
  • Experience of working within multi-professional teams
  • Experience in the use of data management
  • Experience of co-ordinating patient workload
  • Desirable

  • Awareness of national cancer strategies and policies
  • Experience of SaTH Somerset Cancer Register
  • Experience of SaTH information systems
  • Skills and ability

    Essential

  • Ability to prioritise own workload
  • Demonstrate excellent communication skills (both written and verbal) with patients and staff at all levels
  • Ability to show empathy and understand the difficulties faced by people affected by cancer
  • Ability to deal with complex and difficult emotional situations
  • Able to work effectively as part of a multi-professional team
  • Able to meet changing demands and priorities with a flexible approach
  • Competent in the use of information technology systems
  • Understanding of patient centred care

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