Secretary/ Receptionist - London, United Kingdom - Haringey Estates

Haringey Estates
Haringey Estates
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Secretary/ Receptionist - North London Housing Group

Job offers high prospects and career progression

Outstanding job role working with an outstanding team

Working for a Director with 20 years' experience within the property & social housing sector

Business Description:

North London Housing Group


London Headquarters:
Palmers Green N13


This is an exciting opportunity to work with a long established organisation who are leaders within their fields and who offer excellent career progression.


Role:


We are seeking a
Secretary/ Receptionist to work as a key part of the Office Management/ Housing Department, providing administrative, PA and customer service support to the business.


Prospects:

This role comes with very high prospects, with progression leading to property/ housing trainee management roles once proven.


Responsibilities:


The
Secretary/ Receptionist will be responsible for:

  • Inbound call handling, screening an directing calls
  • Repairs & maintenance call handling & scheduling
  • Supporting the property management team with admin duties
  • Chasing tenants for rent arrears
  • Complaints & incidents handling
  • Ensuring customer satisfaction rates are high
  • Ensuring that the office environment is maintained and in a good condition
  • Providing admin assistance to accounts team
  • Undertaking marketing duties
  • Updating property software
  • Updating online lettings portals
  • Diary management

Hours:

Mon - Fri, 8am - 5pm


Essential Requirements:


  • Excellent communication skills.
  • Stable career history.
  • Previous property experience.
  • Good telephone manner.
  • Able to act professionally at all times.
  • Maintain strict confidentiality.
  • Must be computer literate.
  • Ability to work on your own initiative.

Personal Specification:


  • Excellent organisational skills and be able to work to deadlines
  • Excellent telephone manner
  • Good knowledge and experience using the MS Office suite, particularly Excel and Outlook
  • A willingness to 'muck in' and carry out a variety of tasks as necessitated by a small business
  • The ability to work on own as well as taking direction from others but most importantly to manage their time effectively.
  • Be keen to work in an office environment and be a part of a busy team.

In return for your skills and experience, you will receive;

  • Competitive salary
  • 20 days Annual Leave
  • An excellent team to work with


This is an outstanding role, where the Managing Director and the Management Team play a key role in your development within the organisation.

We are a company with a reputation for hiring and training people to achieve their potential. They believe passion and a willingness to learn and work hard is the recipe for successful career progression.


If you feel you have the right attributes for this role and you have the drive and ambition to excel with us please send us your CV and a cover letter explaining your suitability for the role.


Job Types:
Full-time, Permanent


Salary:
£18,000.00-£24,000.00 per year


Benefits:


  • Company pension

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • London: reliably commute or plan to relocate before starting work (required)

Education:


  • GCSE or equivalent (preferred)

Experience:


  • Customer service: 1 year (preferred)
  • Administrative experience: 1 year (preferred)

Language:


  • English (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Work Location:
In person
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