- Standard keyboard skills RSA/OCR II/ECDL or equivalent
- 2 GCSEs/O levels English and Maths
- 3 or more GCSE/O' levels
- NVQ 2 or equivalent experiential learning
- Working towards advanced keyboard skills Advanced ECDL or RSA III/OCR
- Experience of working with the general public
- Knowledge of IT systems
- Demonstrable experience of practice and procedures relevant to the area of work
- Able to demonstrate inter-personal communication skills
- Ability to maintain confidentiality and be trustworthy
- Able to plan and prioritise effectively and work within defined deadlines
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Control Room Operative/Receptionist - Willerby, United Kingdom - Humber Teaching NHS Foundation Trust
Description
Job summary
The Humber Centre for Forensic Psychiatry is a medium secure hospital, detaining mentally disordered offenders with a mental illness, learning disability or personality disorder. Robust security is essential to our working practice.
We are looking to recruit an enthusiastic, flexible and reliable Control Room Operative/Receptionist. The post holder will be required to provide cover at the Humber Centre and Pine View. The successful candidate will be front of house, patient facing and working to ensure the smooth running of both areas.
This is not a routine receptionist position. Anyone interested is strongly advised to ring on to discuss the role and its responsibilities.
Main duties of the job
The successful candidate will work in a busy control room/reception dealing with staff, patients and visitors. They will be issuing and maintaining security equipment, and using a variety of systems that are part of the security processes at the hospital. They will be responsible for controlling access to the building, and expected to work closely with a variety of other staff.
They will be friendly, alert, self-motivated and have the ability to work on their own and as part of a small team.
The security control rooms are staffed 24 hours a day, 365 days a year, and so applicants must be aware that they will work a shift pattern that includes day and night shifts, weekends and bank holidays.
About us
We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our website
We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care.
We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you'll need to get you started.
We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.
Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised.
We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support.
From city to countryside, market towns to moors you'll find a place to call home including some of the most affordable places to live in the UK.
Find out more and search live jobs.
Job descriptionJob responsibilities
For further information with regard to this vacancy please see the attached Job Description and Person Specification
Person SpecificationQualifications
Essential
Desirable
Experience
Essential
Desirable
Personal Attributes
Essential
