Business Support Administrator - Billingham, United Kingdom - One Way or Another Ltd

One Way or Another Ltd
One Way or Another Ltd
Verified Company
Billingham, United Kingdom

4 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description
We are looking for an experienced Administrator with excellent ICT skills and great attention to detail. Knowldge of Agresso Finance system would be an advantage but training can be provided.


Ideal experience includes:

  • Experience of working in customer focused, operational and administrative environments
  • Experience of performance management systems.
  • Experience of project management
  • Experience in business development.
  • Experience in implementing new initiatives, procedures and processes
  • Experience of working with a wide range of people and organisations
  • Experience of working in a team
  • Political awareness

MAIN RESPONSIBILITIES AND REQUIREMENTS
To ensure that established departmental systems, procedures and policies are adhered to.

To have specialist administrative knowledge in the following operational Service Areas:

  • Catering and Building Cleaning
  • Care For Your Area Services
  • Construction and Facility Services
To investigate and respond to complaints and requests for service, to monitor customer satisfaction and identify service improvements.

To develop and implement quality management systems and drive quality initiatives.

To liaise with other departments, partners and organisations as the work of the Division may require.

To continuously review and improve existing systems procedures and processes.

To undertake special projects and identify practices and systems in need of improvement.

To raise invoices, works orders and purchase orders.

To assist with contract work and the ordering of goods and services.


To collate key performance indicator information and assist in the monitoring and development of service standards and targets to ensure excellent service delivery.

To identify business development opportunities and engage with local businesses, groups, residents and partner organisations.

To calculate service charges and produce and monitor service level agreements and external contracts.

To input, present and interrogate statistical data. To undertake accounting, reconcile information and produce reports.

To assist in the processing of insurance claims and taxation returns.

To ensure that sound budget management practices are undertaken.


Job Types:
Full-time, Temporary contract

Contract length: 4 months


Salary:
£12.02 per hour


Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Billingham,

North Yorkshire:
reliably commute or plan to relocate before starting work (required)


Education:


  • GCSE or equivalent (required)

Work Location:
One location


Reference ID:
BSO - FM
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