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Liverpool

    Domestic Supervisor - Liverpool, United Kingdom - OCS Group

    OCS Group
    OCS Group Liverpool, United Kingdom

    2 weeks ago

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    Description
    About The Role
    Organise and supervise the cleaning and other domestic duties in all parts of the Hospital and OPD Units. Using NCS standard methods of cleaning/equipment and materials.
    You will be working Monday to Sunday, 06:00 to 22:00, 35 hours per week, on a permanent, full-time basis.

    KEY TASKS & RESPONSIBILITIES:


    Allocate & organize day-to-day work tasks and activities, adjust staff rotas for unplanned absences and release of staff for training.

    Security of buildings
    Monitoring of performance of duties as laid down in work schedules.
    Performance of duties in accordance with approved methods, frequencies and standards.
    Training & assessment of staff in the use of equipment machinery, COSHH and cleaning materials as directed.
    Allocation of cleaning materials and equipment
    Make spot checks on wards and Departments to check on cleaning standards.
    Monitor the compliance of the uniform policy.
    Attend relevant training courses as directed.
    Completion of Datix reporting system

    Adopt a flexible approach when undertaking supervisory or domestic duties as part of a team, including colleagues and other staff, working towards the highest possible standards of patient care.

    Ward cleaning and use of machinery as necessary
    Audit cleaning standards to National Standards and Quality assurance procedures on wards and Departments, take corrective action when necessary.
    Liaises with wards, departments and accommodation.
    Handles complaints and takes preliminary action to resolve.
    Distribution of team brief to domestic assistants
    Take action as necessary on reported accidents at work and defects with machinery and buildings. Carry out initial investigations into accidents at work.
    Assist with Interview & selection of staff in compliance with the HR Recruitment policy.
    Completion of PDRs with domestic assistants
    Return to work interviews in compliance with the HR Absence policy.
    Completes timesheets SVL or work records, control and allocation of overtime within set guidelines.
    Production and monitoring of stores requisitions
    Training & assessing in conjunction with the Domestic Services Training protocols.
    Work to standard operational procedures.
    To work in accordance with the day-to-day tasks and activities, as assigned
    Maintain departmental records including cleaning checklists.
    Requirement to support and participate in audits as required.
    Adhere to all cleaning schedules for all areas across the si
    Communicate effectively with colleagues and members of Trust staff.
    Communicate with tact and sensitivity in contact and communication with patients and service users.
    Fosters good working relationships within own team and across the wider teams.
    Treat patients and service users with dignity and respect.
    Ensure that confidentiality is maintained, when in contact with patients and service user.
    Replenish all supplies of cleaning materials ensuing stock levels are maintained.
    To complete own time sheets/work records accurately and submit them on time.
    This role involves working with cleaning chemicals.

    Responsible for diluting them to the required standards and ensuring that they are used correctly in line with health and safety requirements.

    Adhere to 'clean as you go' and ensure spillages are cleaned up immediately.

    Ensure that any machinery and building defects are reported to the Domestic Supervisor in a timely manner, and in accordance with company policy.

    Acts within the boundaries of infection control policies ensuring best practice at all times and contributing towards an infection free environment.

    Significant manual handling required, moving trolleys, waste bins, cleaning equipment.

    QUALIFICATIONS, SKILLS & EXPERIENCE:
    C.I.L.B City and Guilds NVQ Level 1 & 2 or equivalent qualification.
    The ability to demonstrate supervisory experience in a Domestic or equivalent role.
    Health & Safety qualification - desirable
    Team Leader/Supervisory qualification or equivalent
    Fully trained to National Cleaning Standards - Essential
    Being conversant with protocols in relation to Infection Control - Essential
    Previous cleaning / domestic service experience - Essential
    Full knowledge of all domestic service cleaning protocols - Essential
    Knowledge of hygiene, Health & Safety, C.O.S.H.H regulations - Essential
    Knowledge of Staff supervision. - Essential
    Knowledge of risk management - Essential
    Payroll procedures - Essential
    Previous supervisory experience
    Bioquell Q10 - HPV
    Decontamination Trained
    Knowledge of the Hospital site and departments within it

    WORKING ARRANGEMENTS:
    Driving Licence Required - Yes
    May be required to work unsocial hours, flexible hours or work on another site.
    About The CompanyOCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping,

    logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local

    communities in which it operates.
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