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Operational Support Grade
3 weeks ago
Ministry of Justice Stafford, United Kingdom**Operational Support Grade - HMP Stafford (Prison Support Role ** · **£25,626** · **Stafford**: · **Overview of the job** · It takes teamwork to support our prisons. · As an Operational Support Grade, you will look after the day-to-day running of a busy prison, working in a clos ...
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Operational Support Grade
3 weeks ago
Ministry of Justice Stafford, United Kingdom**Operational Support Grade - HMP Stafford (Prison Support Role ** · **£23,226** · **Stafford**: · **Overview of the job**: · It takes teamwork to support our prisons. · As an Operational Support Grade, you will look after the day-to-day running of a busy prison, working in a clo ...
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Operational Support Grade
3 weeks ago
Ministry of Justice Stafford, United KingdomSalary 1 · - £25,626 · Number of jobs available 1 · - 6 · Detail of reserve list 1 · - 12 Months · Region 1 · - West Midlands · City/Town 1 · - Stafford · Building/Site 1 · - HMYOI Swinfen Hall, WS14 9QS · Grade 1 · - AA · Organisation Grade for HMPPS 1 · - Band 2 · Post Type 1 · ...
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Operational Support Grade
1 day ago
Ministry of Justice Stafford, United KingdomSalary 1 · - £25,626 · Number of jobs available 1 · - 6 · Detail of reserve list 1 · - 12 Months · Region 1 · - West Midlands · City/Town 1 · - Stafford · Building/Site 1 · - HM PRISON STAFFORD STAFFORD, ST16 3AW · Grade 1 · - AA · Organisation Grade for HMPPS 1 · - Band 2 · Post ...
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75666 - Operational Support Grade - Hmp Stafford
3 weeks ago
HM Prison & Probation Service Stafford, United Kingdom**Details**: · **Reference number**: · **Salary**: · - £23,226**Job grade**: · - Administrative Assistant**Contract type**: · - Permanent**Type of role**: · - Operational Delivery · - Other**Working pattern**: · - Flexible working, Full-time, Job share, Part-time**Number of jobs ...
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84053 - Operational Support Grade - Hmp Stafford
2 weeks ago
HM Prison & Probation Service Stafford, United Kingdom**Details**: · **Reference number**: · **Salary**: · - £25,626- A Civil Service Pension with an average employer contribution of 27%**Job grade**: · - Administrative Assistant**Contract type**: · - Permanent**Type of role**: · - Operational Delivery · - Other**Working pattern**: ...
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Operations Support
1 week ago
Primark Wolverhampton, United Kingdom**OPERATIONS SUPPORT** · Location: Primark Wolverhampton · **Salary**: 11.91 · Employment Type: Perm · Job type: Part time · Contracted hours: 30 · Working pattern: Varied shifts including mornings; afternoons; evenings and weekends - all will be discussed at interview · We're Pr ...
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Operations Support
2 weeks ago
Major Recruitment Oldbury Wednesbury, United Kingdom**Major Recruitment Oldbury are delighted to be recruiting for a high established engineering organisation who are recruiting for an operation support person to join their busy Darlaston site. Hours of work are**:Monday to Thursday 7:00 - 4:00, Friday 8:00 am - 1:00 (39 hours) · ...
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87097 - Operational Support Grade - Hmp
2 weeks ago
HM Prison & Probation Service Featherstone, United Kingdom**Details**: · **Reference number**: · **Salary**: · - £25,626- A Civil Service Pension with an average employer contribution of 27%**Job grade**: · - Administrative Assistant**Contract type**: · - Permanent**Type of role**: · - Operational Delivery · - Other**Working pattern**: ...
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Operations Support
3 weeks ago
Major Recruitment Oldbury Wednesbury, United Kingdom**Major Recruitment Oldbury are delighted to be recruiting for a high established engineering organisation who are recruiting for an operation support person to join their busy Darlaston site. Hours of work are**:Monday to Thursday 7:00 - 4:00, Friday 8:00 am - 1:00 (39 hours) · ...
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81872 - Operational Support Grade - Hmp
2 weeks ago
HM Prison & Probation Service Featherstone, United Kingdom**Details**: · **Reference number**: · **Salary**: · - £25,625- A Civil Service Pension with an average employer contribution of 27%**Job grade**: · - Administrative Assistant**Contract type**: · - Permanent**Type of role**: · - Operational Delivery · - Other**Working pattern**: ...
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Operations Support
1 week ago
KB Trades Tipton, United KingdomKB Trades are currently recruiting for a Part time Operations support for one of the UK's leading provider of construction site testing services. · Services include: · - Packing of calibrated equipment for dispatch · - Checking packing information to ensure correct parts match th ...
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Operations Support
3 days ago
Hariley Solutions (West Midlands) Ltd Wednesbury, United Kingdom**Operations Support** · **Monday - Thursday 7:00am - 4:00pm & Friday 8:00am - 1:00pm** · **£26,000 - £29,000 Per Annum** · **Permanent** · **Wednesbury - WS10** · For 50 years my client has been at the forefront of the EDM industry due to the unsurpassed quality of its graphite ...
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Production Support Operator
2 weeks ago
SI Group Wolverhampton, United KingdomWe are currently looking to recruit a Production Day Support Operator who will be responsible for supporting site production capabilities and ensuring that all equipment is operated in accordance with SIG's ZERO EHS impact philosophy. · Health, safety and environmental compliance ...
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Production Support Operator
1 week ago
SI Group Wolverhampton, United KingdomWe are currently looking to recruit a Production Day Support Operator who will be responsible for supporting site production capabilities and ensuring that all equipment is operated in accordance with SIG's ZERO EHS impact philosophy. · Health, safety and environmental compliance ...
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Operation Training Support
1 week ago
Owen Payne Recruitment Service Ltd Wolverhampton, United KingdomWe are currently recruiting for a **Operation Training Support** to work for a global food production company in Wolverhampton in WV9 area. · This position is FTC for 6 months · **KEY ACCOUNTABILITIES** · - Liaise with shift managers to arrange operation training. · - Conducting ...
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HM Prison & Probation Service Featherstone, United Kingdom**Details**: · **Reference number**: · **Salary**: · - £25,625- A Civil Service Pension with an average employer contribution of 27%**Job grade**: · - Administrative Assistant**Contract type**: · - Permanent**Type of role**: · - Operational Delivery · - Other**Working pattern**: ...
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Operational Support Officer
2 weeks ago
G4S Wolverhampton, United KingdomLocation: Wolverhampton | Salary: £23,860.64 | Posted: 18 Apr 2024 | Closes: 9 May 2024 | Job Type: Full Time and Permanent | Business Unit: UK Central Government Services | Region / Division: UK & Ireland | Reference: 15657 · **ROLE RESPONSIBILITY**: · **Operational Support Offi ...
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Technical Support Operator
2 weeks ago
MURRAY MYERS LIMITED Wolverhampton, United Kingdom Full timeMurray Myers Recruitment are very pleased to be assisting our client in recruiting for a Technical Support Operative for their Engineering and Manufacturing business based in Wednesbury. They supply and manufacture, fit and design industrial and commercial heating systems · Main ...
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Operational Support Grade
3 weeks ago
Ministry of Justice Wolverhampton, United KingdomSalary 1 · - £25,626 · Number of jobs available 1 · - 6 · Detail of reserve list 1 · - 12 Months · Region 1 · - West Midlands · City/Town 1 · - Wolverhampton · Building/Site 1 · - HMYOI Brinsford, WV10 7PY · Grade 1 · - AA · Organisation Grade for HMPPS 1 · - Band 2 · Post Type 1 ...
Head of Customer Support Operations - Stafford, United Kingdom - Cactus Search
Description
The Head of Customer Support Operations is a senior role within our client and requires a customer centric individual to lead the growing team of service and 1st line tech support teams in what is a thriving, professional environment.
For this role we are seeking an individual who has a background in telephone based Customer Service and 1st line Tech Support.
The customer support teams are responsible for the overall service provided to customers, whether this is the onboarding of new customers to the in-life servicing of existing customers, our clients aim is to build strong relationships with our customers whilst creating a great experience at every opportunity.
To achieve this the Head of Customer Support Operations will work closely with the Head of Sales, Head of Field and the rest of the SLT to identify any issues, review our customer processes, manage incidents, work to reduce customer churn plus own other customer impacting activities.
The Head of Customer Support Operations will be responsible for all inbound customer queries and issues with this team acting as the 1st line support to the customer base.
By improving process and looking at opportunities for our customers to self-serve the team should be measuring their 1st time resolution times, that all SLAs are achieved and working closely to other internal teams to create a great customer experience.
This role will involve working closely with our IT Operations and Infrastructure teams to ensure improvements in customer experience