Lettings Advisor - Birmingham, United Kingdom - Citizen

Citizen
Citizen
Verified Company
Birmingham, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Basis:
Full Time


Work pattern:
Monday - Friday, 37 hours per week


Type:
Permanent


We are brave, we are ambitious, we are honest, and we are Citizen*Do you want to work for an organisation that supports work life balance? If so, we may have the opportunity you have been looking for.


At a time of considerable transformational change for the organisation we are looking to recruit a Lettings Advisor to join the Lettings Team.


In housing you can make a real difference, the role of Lettings Advisor will involve:

  • Being responsible for marketing properties to attract new customer in accordance with the lettings policy.
  • Delivering sustainable lettings through effective shortlisting and eligibility assessments ensuring that new customers are able to sustain their tenancies.
  • Analysing performance to ensure timescales and targets are achieved.
  • Ensuring processes work effectively to deliver high quality services, customer satisfaction and value for money.

As Lettings Advisor, we need you to have:

  • Ability to manage, organise and prioritise workload
  • Ability to meet targets and deadlines
  • Ability to demonstrate commitment to excellent customer services in all activities
  • Being highly selfmotivated, acting with integrity and showing drive and enthusiasm

Our people are everything and we offer:

  • Opportunities for salary progression, which is directly linked to performance reviews
- 'Live work better' scheme which actively encourages work-life balance

  • Annual leave starts at 25 days per year, increasing with length of service
  • Enhanced family leave


  • Company Pension

  • Citizen matches up to 10%
  • If part of the pension scheme you are entitled to Life cover (three times your annual salary)
  • Organisational Sick Pay (benefit increases with length of service)
  • EAP a 24/7 service which gives free, confidential advice and support on a range of issues including telephone counselling
  • Medicash scheme which includes GP Access, digital Physiotherapy app, retail vouchers and discounts, discounted gym memberships and more
  • Organisational Sick Pay (benefit increases with length of service)
  • Recognition through our Employee Excellence Awards
  • Representation opportunities on our Staff Consultative Forum
  • Access to Citizen's Wellbeing platform
  • Employee Excellence Awards (winners receive extra days annual leave that year)
  • Occupational Health
  • We believe everyone has something to give and encourage everyone to be the best they can be to reach their full potential with extensive learning and development opportunities and Study Leave


We adopt a proactive approach to safeguarding to ensure everyone accessing our services can do so without fear of harm, abuse, or neglect.

As part of our recruitment process, we carry out robust safeguarding checks.


Closing date: 2nd August 2023
**Interview date: 16th August 2023
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