Receptionist - London, United Kingdom - Newby Teas

Newby Teas

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Receptionist

JOB DESCRIPTION

Department:
Reception/Logistics

Reports to:
Logistics Manager

Responsible for:
N/A

Salary:
£21,000 per annum

Key Accountabilities:

Answering the main phone line, routing calls or taking messages for the office as needed and providing assistance to customers and other callers.
Greeting visitors, ensuring guests are checked in and out correctly, and providing a pleasant welcome to the office
Booking maintenance contractors for the office and other properties.
Maintaining/updating the company calendar with people's whereabouts and events.
Managing collections and deliveries, including booking transport, managing incoming and outgoing post and dealing with couriers for ecommerce operations and other daily requirements.
Managing ecommerce orders, ensuring orders are processed and despatched in a timely fashion and updating the systems to record the progress of orders from receipt to despatch.
Picking and packing stock for ecommerce orders, samples and other stock movements.
Packing and labelling stock for various special projects.
Unpacking, checking and shelving of incoming stocks to the stockroom.
Assisting with company events
Providing administrative/clerical assistance to the Chairman and other members of staff as needed e.g. making bookings, coordinating with the IT team, supervising contractors, as needed.

Professional Skills & Experience:

Experience in a receptionist or customer facing role.
Excellent verbal and written communication skills, able to respond quickly and correctly to a variety of different people and queries.
Able to manage own workload, prioritising and reprioritising tasks to ensure deadlines are met.
Good IT skills, ideally including Excel and Word.
Ability to deal with sensitive or confidential information with discretion.

Personal Attributes:

A professional, positive and pleasant demeanour.
Ability to work on own initiative.
A good team player, able to build good relationships with others.
A proactive approach to work, able to identify processes that can be improved and develop ways to do so along with other members of the team.
An enthusiastic "can do" attitude and willingness to help provide an exceptional level of customer care.

In return, we offer you: