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Patient Advisor
3 weeks ago
Devonport Health Centre Plymouth, United KingdomDevonport Health Centre is looking to recruit two enthusiastic Patient Advisors to join our established Reception and Administration team. · Experience working within a healthcare setting is not essential but could be helpful. You will need strong communication skills to ensure o ...
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Patient Advisor
3 weeks ago
Beacon Medical Group Plymouth, United KingdomAn exciting opportunity has arisen for an experienced call handler to join the Beacon Medical group phone hub team. This role is to support our patients with their medical queries and ensure that they are signposted to the correct care first time. Your role as a call handler will ...
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Patient Advisor
2 weeks ago
Pathfields Medical Group Plymouth, United Kingdom**Who are we?** · We are a GP single-practice Primary Care Network based within the Plymouth area, providing care to over 30,000 patients. We aspire to delivering excellence in health care and feel the best model to achieve this is one where we have a unified service working acro ...
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Patient Advisor
3 weeks ago
Pathfields Medical Group Plymouth, United Kingdom**Who are we?** · We are a GP single-practice Primary Care Network based within the Plymouth area, providing care to over 30,000 patients. We aspire to delivering excellence in health care and feel the best model to achieve this is one where we have a unified service working acro ...
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Patient Advisor
2 weeks ago
Optical Express Plymouth, United Kingdom Full timeJob Title – Patient Advisor · Location – Plymouth · Hours – 40 hours per week · Salary – £27, plus bonus · Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. · The Optical Ex ...
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Patient Advisor
4 weeks ago
Beacon Medical Group Plymouth, United Kingdom PermanentJob summary · Tomeet and greet patients, members of the public and visitors to the practice ina friendly and courteous manner · Offergeneral assistance to the practice team and project a professional, positive,and friendly image to patients and other visitors, either in person o ...
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Patient Advisor Front of House
3 weeks ago
Beacon Medical Group Plymouth, United KingdomAs first point of contact for our patients, your focus will be on ensuring patients and visitors to Beacon Medical Group receive the best possible service, you will provide a professional, efficient and friendly reception service for all patients and other visitors and youll enjo ...
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Patient Advisor
3 weeks ago
Pertemps Plymouth Commercial Ivybridge, United KingdomCall Handler - **Part time**We are looking for an experienced a patient advisor/call handler for an ongoing temporary position based in Ivybridge. · You would be required to work Monday, Wednesday and Friday afternoons, in a busy medical centre. You will need to be able to cope w ...
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Patient Advisor
3 weeks ago
Pertemps Plymouth Council Ivybridge, United KingdomPertemps are looking for a Patient Advisor to work three afternoons per week, at a busy health centre in Ivybridge. The shifts are, Monday, Wednesday and Friday, 1.15pm-6.30pm. You will need;- Call handling experience · - Experience with computer systems (MS Word, Excel, Outlook) ...
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Patient Advisor
1 week ago
Optical Express Plymouth, United Kingdom**Job Title - Patient Advisor** · **Location - Plymouth** · **Hours - 40 hours per week, c**ompetitive salary, bonus & benefits, full training will be given** · Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investme ...
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Patient Advisor
3 weeks ago
GP Surgery Liskeard, United KingdomOverview: · We are seeking a highly organised and detail-oriented individual to join our team as a Patient Advisor. As a Patient Advisor, you will play a crucial role in providing administrative support and ensuring smooth operations within our surgery. · **Responsibilities**: · ...
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Patient Advisor
4 weeks ago
Stillmoor House Medical Practice Bodmin, United KingdomOur Patient Advisor Team provides a key role in meeting the needs of our patients, often being the first point of contact in their healthcare journey. · Full time hours would cover: 37.5 hours per week. Monday - Friday 7.5 hours per day, over a 2-week pattern: · - Week 1: 08:00 - ...
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Patient Advisor Phone Hub- Call Handler
3 weeks ago
Beacon Medical Group Plymouth, United KingdomInterviews will be held on Thursday 20th July · **Job summary** · - **As first point of contact for our patients, your focus will be on ensuring patients and visitors to Beacon Medical Group receive the best possible service, you will provide a professional, efficient and friendl ...
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Patient Advisor
2 weeks ago
Pathfields Medical Group Plymouth, United Kingdom**Who are we?** · We are a GP single-practice Primary Care Network based within the Plymouth area, providing care to over 30,000 patients. We aspire to delivering excellence in health care and feel the best model to achieve this is one where we have a unified service working acro ...
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Patient Advisor
1 week ago
Pathfields Medical Group Plymouth, United Kingdom**Who are we?** · We are a GP single-practice Primary Care Network based within the Plymouth area, providing care to over 30,000 patients. We aspire to delivering excellence in health care and feel the best model to achieve this is one where we have a unified service working acro ...
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Patient Advisor
1 week ago
PORT VIEW SURGERY Saltash, United KingdomWe are seeking a Patient Advisor to become part of our friendly, hardworking team. · Our team of Patient Advisors assist, advise and signpost patients directing them to the most appropriate service or healthcare professional in a courteous, efficient and effective way, whilst als ...
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Patient Advisor
2 weeks ago
Launceston Medical Centre Launceston, United Kingdom PermanentJob summary · Launceston Medical Centre has a fantastic opportunity for a Patient Advisor to become part of our amazing team · Our Patient Advisors are at the heart of the Practice, theright candidate will play a key role in supporting our patient population andwork closely with ...
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Patient Advisor
1 week ago
Launceston Medical Centre Launceston, United KingdomA very good telephone manner is essential as a large part of the role will be speaking to patients over the phone as well as face to face. · Being able to signpost patients to the correct clinician or service for their medical needs. · Showing an empathic, professional, kind and ...
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Patient Advisor
2 weeks ago
Launceston Medical Centre Launceston, United KingdomReceive incoming telephone calls, answering general enquiries and transfer or document calls and messages as appropriate Assist and signpost patients to the most appropriate service or healthcare professional in a courteous, efficient, and effective way. Book appointments and tel ...
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Patient Care Advisor
2 weeks ago
Compass House Medical Centres Brixham, United Kingdom**JOB DESCRIPTION** · **Patient Care Advisor** · **ROLE**:Patient Care Advisor · **HOURS**:37.5 per week. · **RESPONSIBLE TO**:Head of Patient Care Advisors · **Job summary**: · Receive, assist and direct patients in accessing the appropriate service or healthcare professional in ...
Patient Advisor - Plymouth, United Kingdom - Beacon Medical Group
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Description
Prescriptions:
Receive requests for repeat prescriptions from patients, pharmacy and care home staff, and process these in a timely and accurate manner and distribute signed prescriptions on request Dealing with prescription enquiries that other members of staff are unable to answer from patients and local pharmacists Identifying and suggesting ways of how to improve the repeat prescription process
Pathology:
Follow up patients with abnormal test results, as instructed by the GP
Patient Registrations:
Explain Practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
Ensure that all registrations including New, immediately necessary, and temporary residents are registered onto the computer system promptly and accurately.
Retrieve and re-file records as required, ensuring strict alphabetical order is adhered to Facilities: Provide support for the Dermatology Camera located at individual sites Replenish GP supplies and equipment in their consultation room according to shift rota.
- have a thorough knowledge of doors/ windows/ alarm
Other Tasks:
Undertake a variety of SystmOne tasks to assist in the smooth running of the practice, contacting patients as requested by managers and clinical staff when required.
Responding to system wide alerts.To maintain a thorough knowledge of all Practice procedures and work in accordance of written protocols Contributing to the development and improvement of services to patients To assist your colleagues in learning new procedures and offering support across the team when required.
To act as a mentor and/or buddy for new team members and apprentices within the team. Assisting the Reception Manager with induction and training.Health and Safety:
Ensure all members of staff comply with the Groups health and safety policy Carry out risk assessments to comply with current Health and Safety legislation Ensure any health and safety concerns are reported to the Operations Manager To be aware of and adhere to applicable practice rules, regulations, legislation and procedures, national legislation (Health and Safety, COSHH, Data Protection)
Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers, and colleagues Act in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with group processes and policies and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers, and colleagues Behaving in a manner that is welcoming, non-judgemental and respects the individuals circumstances, feelings, priorities, and rights The details contained in this job description are not exhaustive and may change as the post develops
Governance:
Identify and record risks and issues, developing contingency plans with service and contract leads Ensure the PCN is compliant with health and safety policies and procedures to reflect current best practice Ensure that the PCN board and Clinical director adhere to the governance structure as set out in the network agreement Confidentiality: To maintain confidentiality of information acquired in the course of undertaking duties for the practice.