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    Senior Programme Officer - London, United Kingdom - King's College London

    King's College London
    King's College London London, United Kingdom

    1 week ago

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    Description

    Welcome to the School of Global Affairs and the School of Politics and Economics, where our vision aligns with King's College London's ambitious goal of changing the world for the better.

    We offer fully online Master's programmes (see ) providing students with the flexibility to study from anywhere in the world.

    Join us in our mission to shape the future of education and empower students globally through innovative online learning experiences.

    We're seeking an experienced, enthusiastic Online Senior Programmes Officer (SPO) who is passionate about supporting online learning and programmes.

    In this role, you'll play a pivotal role in facilitating the seamless launch and coordination of our inaugural online programmes within the Faculty of Social Science & Public Policy, contributing to their successful initiation and continuous advancement.

    Your primary responsibility will be to provide day-to-day administrative support for our online programmes, collaborating closely with academic and student support teams to guarantee a holistic student experience.

    Your commitment to educational excellence will shine through as you navigate digital learning systems and champion online learning methodologies.

    As a crucial member of our team, you'll offer vital support to both students and academics, serving as a central point of contact for queries and issues related to our online modules hosted on the Moodle virtual learning environment.

    Your role will involve managing module content, organising webinars, resolving technical issues, and fostering effective communication among students, faculty, and stakeholders.

    In addition to your administrative duties, you'll take the lead on various activities including assessment management, content publication, and maintaining accurate student records.

    Joining our Education teams in the School of Global Affairs and the School of Politics & Economics, you will have the opportunity to engage in technology-enhanced learning projects aligned with our educational strategies and King's Vision 2029.

    You will also play a key role in planning and coordinating activities, allowing you to expand your expertise in regulations and process improvement while contributing to professional networks dedicated to promoting best practices.

    If you're someone who thrives in a fast-paced environment, is committed to delivering high-quality services, and is passionate about advancing online education, we encourage you to apply.

    Join us in shaping the future of digital learning at King's
    This is a full-time time post (35 hours per week), and you will be offered an indefinite contract.

    The postholder is expected to allocate their time equally between each School, dedicating 2.5 days to each School per week.

    King's College London operates a hybrid working policy and you will be required to spend a minimum of two working days per week on campus, one day in each School.

    Excellent written and verbal communication abilities, enabling independent drafting of documents, virtual learning content, and correspondence tailored to diverse audiences.

    Proficient in numerical analysis, with a keen eye for detail and accuracy when handling complex data, employing a data-driven decision-making approach.

    Experience in the use of student records systems and virtual learning environments, including proficiency in managing online assessments.

    Proven experience in stakeholder management, with the ability to interact confidently and professionally with a wide range of stakeholders across two separate areas.

    Strong time management and organisational skills, adept at meeting tight deadlines and managing competing priorities, particularly across Schools, with a willingness to seek and utilise support as needed.

    Customer service experience, coupled with the ability to address complaints and service issues efficiently and professionally.

    Experience of collaborating effectively within a diverse team, demonstrating a proactive approach, and possessing the capability to work autonomously, along with a dedication to fostering equality and diversity in the workplace.

    Knowledgeable about e-learning technologies within an educational context, and up to date with current trends in digital education.

    We embrace diversity and want everyone to feel that they belong and are connected to others in our community.

    If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

    This role does not meet the requirements of the Home Office and therefore we are not able to offer sponsorship for candidates who require the right to work in the UK.

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