- To provide administrative support to clinical teams / Consultant Psychiatrists / Clinical & Service Managers and support services team within standard administrative procedures and contribute to the planning and development of the service.
- Develop, implement and improve office policies and procedures.
- To induct and mentor/supervise less experienced staff, overseeing and delegating tasks as required.
- To co-ordinate the work of clinicians.
- Advanced knowledge of office procedures and work tasks
- Three or more GCSE /O Levels (or equivalent) and must include English and Maths
- Advanced keyboard skills: RSA/OCR III or equivalent/Advanced ECDL
- Experience of using a range of MS Office applications Word, Excel, Outlook etc
- Demonstrable experience of practice and procedures relevant to the area of work.
- Experience of inputting data into systems and maintaining records
- Experience of Lorenzo patient data system
- Team player
- Able to demonstrate inter-personal communication skills
- Able to plan and prioritise effectively and efficiently
- Motivate and engage others
- Ability to commute effectively between the various sites
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Senior Administration Assistant - Willerby, United Kingdom - Humber Teaching NHS Foundation Trust
Description
Job summary
Are you looking for a career opportunity that provides new skills, knowledge and experiences? An opportunity has arisen for an experienced, enthusiastic and highly motivated individual to join our Forensic Services Admin team. The role includes administration support to the wider forensic teams including the community teams.
Candidates must be organised and able to work to tight deadlines, whilst maintaining accuracy and attention to detail. Excellent communication skills and a friendly, approachable nature are essential for this role, especially during telephone contact with patients, staff and the general public.
Main duties of the job
The main duties of the role includes providing medical secretarial support to Consultant Psychiatrists and administrative support across the Forensic Teams as directed by the Admin Team Lead.
As part of the role, you will be required to process referrals on our electronic patient record systems (Lorenzo) and organise and minute meetings. You will utilise Outlook calendar scheduling and monitor inboxes. You will support with data collection and completion, compiling spread sheets, arranging appointments and the ordering of equipment and materials when required.
You will also be responsible for supervising and training less experienced staff.
The post holder will work as an essential member of the Forensic Services admin team and support in delivering an effective, efficient, responsive and high-quality service.
About us
We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our website
We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care.
We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you'll need to get you started.
We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.
Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised.
We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support.
From city to countryside, market towns to moors you'll find a place to call home including some of the most affordable places to live in the UK.
Find out more and search live jobs.
Job descriptionJob responsibilities
For further information with regard to this vacancy please see the attached Job Description and Person Specification.
Person SpecificationQualifications and Knowledge
Essential
Experience
Essential
Desirable
Skills & Competencies
Essential
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