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    Coordinator - Scotstoun, United Kingdom - Anderson Knight

    Anderson Knight
    Anderson Knight Scotstoun, United Kingdom

    1 week ago

    Default job background
    Full time Customer Service / Support
    Description
    Anderson Knight is recruiting for a coordinator for a well-established company based in Hillington.

    Typically, you will be office-based working on a shift rotation – 35.25hrs over a 4 week period, working 1 weekend in every 4.

    Company benefits include a salary review upon completion of probationary period. Free onsite parking and dress down Fridays.

    Main duties and responsibilities are:

    • Coordinate spares and parts procurement and scheduling of fitting.
    • Monitor and organise day to day performance of engineering team and ensure schedules and rotas are in place and communicated.
    • Work with engineering and Maintenance staff to ensure workload is completed and PPMs scheduled and actioned.
    • Assist on the delivery of customer KPI's to ensure that targets are met.
    • Assist in assuring the team follow established procedures and quality standards.
    • Asses the needs of customers and engineers to ensure balance is maintained in a busy environment.
    • Alert the Services Manager on issues and assist as required in the resolution of such matters.

    Key attributes and skills:

    • Extensive administration knowledge on Excel and Microsoft packages.
    • Customer service experience.
    • Ability to work as part of a team.
    • Able to juggle multiple tasks and remain calm under pressure.
    • Experience in the service industry is preferred but not essential.
    • Ability to build great rapport with customers and team members.
    To apply for this excellent opportunity, please forward your CV in complete confidence

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