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    Support Medical Secretary - Liverpool, United Kingdom - Mersey Care NHS Foundation Trust

    Mersey Care NHS Foundation Trust
    Mersey Care NHS Foundation Trust Liverpool, United Kingdom

    1 week ago

    Default job background
    Permanent
    Description

    Job summary

    An exciting opportunity has arisen at Clock View Hospital, Liverpool, for a highly motivated and enthusiastic part time Support Medical Secretary to join our Administrative Team supporting the Inpatient Teams.

    The post holder will provide a comprehensive and professional secretarial support service to an excellent standard, ensuring a high level of accuracy to the Mental Health Care Division.

    The post holder is expected to work closely with the services to type clinical correspondence in a timely manner to to achieve KPIs.

    The post holder will be expected to work with a flexible approach, maintaining confidentiality at all times when dealing with service user/staff information.

    The post holder should have a good working knowledge of medical terminology and a willingness to expand on that knowledge to providesupport to different will be able to demonstrate flexibility and use own initiative to carry out duties in such a way as to make a direct and positive contribution to the organisation, thus enabling the medical team to utilise their time in an efficient manner.

    Main duties of the job

    The post holder will provide a comprehensive professional support secretarial service to an excellent standard ensuring a high level of accuracy to the Mental Health Care Division.

    Successful applicants will be able to organise their own workload and co-ordinate workload activities with other Medical Secretaries in the team.

    The successful candidate will have excellent interpersonal skills and a friendly telephone manner.

    There is a need to be able to work to tight deadlines and withstand the pressure of a busy department and it is essential that you are able to work on your own

    About us

    Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

    We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

    At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

    Flexible working requests will be considered for all roles.

    Job description

    Job responsibilities

    Applicants will be proficient in the use of audio-typing and word-processing packages and qualified to at least RSA Level 3 typing/word-processing or equivalent. Knowledge of medical terminology is essential and possession of the AMSPAR certificate desirable.

    Person Specification

    Qualifications

    Essential

  • RSA111 or equivalent
  • Knowledge and experience of Microsoft Office

    • Desirable

  • AMSAPAR Diploma or equivalent experience

    • Experience

    Essential

  • Experience of working as a medical secretary
  • Experience of information systems

    • Desirable

  • Experience/knowledge of people experiencing mental health issues
  • Experience of working in a health care setting

    • Knowledge/ Skills

    Essential

  • Excellent communication skills both verbally and non verbally
  • Ability to demonstrate excellent customer service delivery
  • Demonstrate the ability to organise own duties and prioritise tasks within agreed timescales
  • Excellent organisational skills
  • Knowledge of medical terminology
  • Willingness to gain understanding of local targets in order Willingness to gain understanding of local targets in order Willingness to gain understanding of local targets in order Willingness to gain understanding of local targets in order Willingness to gain understanding of local targets in order Willingness to gain understanding of local targets in order Willingness to gain understanding of local targets in order to take an active part in achieving targets relevant to the role.
  • Audio typing skills
  • Ability to maintain confidentiality

    • Values

    Essential

  • Continuous Improvement
  • Accountability
  • Respectfulness
  • Enthusiasm
  • Support
  • Responsive to service users
  • Engaging leadership style
  • Strong customer service belief
  • Transparency and honesty
  • Discreet

    • Personal Atributes

    Essential

  • Flexible working approach.
  • Self motivated.
  • Professional attitude.
  • Ability to adhere to strict deadlines.
  • Possess a caring, compassionate and empathic attitude

    • Other

    Essential

  • Able to meet the Trust's professional standards dress code, customer care
  • Ability/willingness to undergo further training as necessary.
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