Sales & Event Administrator - Cairns Farm Estate - Kirknewton, United Kingdom - Hickory

Hickory

Verified Company

Kirknewton, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Join our team
This role sits within our Sales & Events Team, based at the award-winning venue, Cairns Farm Estate. We are looking for a super organised, commercially focused,
Sales & Events Administrator to join our team.

About Hickory:

As an award-winning Scottish business, Hickory has a reputation for delivering bold culinary cutting-edge food and drink experiences in beautiful venues, with a focus on innovative and invigorating menus and sensational and stylish events.

You'll be joining an established team with a focus on exemplary standards in everything we do. We're passionate about training, learning, and developing our future stars, innovation and leadership from within.

We aim to promote a culture of respect throughout the food, drink and events industry and to ensure 5-star service, and product quality is delivered to our customers at every touch point.

Here's what you'll be doing:

The Customer Journey: responsible for the administrative tasks that keep the venue running smoothly and work alongside the Venue Manager to learn every aspect of the customer journey from enquiry through to delivery
Enquiries: being the first point of contact with clients, booking and scheduling sales appointments using a wide range of platforms
Quality Management: ensure that full compliance of our policies and procedures are met, ensuring speedy and accurate responses to all enquiries, taking detailed sales briefs and creating bespoke proposals
Reporting: responsible for collecting and preparing data for weekly and monthly reporting to analyse sales performance against KPIs'

Working Pattern:
Monday to Friday 9am - 5pm. Due to the nature of our business, working hours may vary.

Must have a driving license and be able to drive there.

What can you bring?
We are a friendly, decent bunch and we respect our people, places and planet.

We want someone who has a real drive and enthusiasm for their job, as well as for their colleagues and the company.

Skills & Qualifications:

Excellent administration skills, preferably within a quality management environment.
Excellent IT skills with SharePoint, CRM experience

- training on our tech platforms will be provided.

Solid communication skills, both written and verbal
Strong analytical, good at numbers, presentation, and reporting skills to support effective communication
Passion for order and process
Confidentiality, diplomacy and integrity
Ability to prioritise, multitask and complete tasks within given timeframes and deadlines

What's in it for you:

We know that to attract a top team we must look after our own, so we've created an enhanced and flexible benefits package to make working for us even sweeter.

Support Your Way of Life:

28 days annual leave for all colleagues (including 4 statutory bank holidays and pro rata if parttime)
An extra day's holiday for your birthday
Market leading Pension and Life Assurance scheme
A great wellbeing strategy with Wellness & Health Assessments, Critical Illness, and a leading Employee Assistance Programme

Learning & Development:

Opportunities for career progression while developing a closeknit community
Personal development and training opportunities to monitor your own performance, contribute to personal objectives and align with team goals

Why it's great to work for us...
Dependably Different. Guests adore something a bit different. Bold and exciting food and drink, inventive presentation, and impeccable service, designed to elevate the whole experience. And with a decade of investment in our teams, tech and quality processes, clients can depend on Hickory.

As an award-winning Scottish business, Hickory has a reputation for delivering leading-edge food and drink experiences in beautiful venues across Scotland and beyond, with a focus on innovative and invigorating menus using honest, seasonal, and local ingredients that pack a punch.

Along with our purpose of enriching lives everywhere, every day, we're committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled.

Hickory Company Values

Bold
We make creative choices that inspire innovative opportunities for our clients, our teams and the industry. We own our choices, and they make us stand out from the crowd.

Genuine

We operate with decency; we are true to our word and build authentic relationships and experiences.

Respect

We treat others how we'd like to be treated ourselves. We respect our people, places and planet, and if we say we'll do it, we deliver it, exactly.

Partnerships

We take time to nurture relationships, collaborating in the most creative ways to find effective methods of delivering success.

Excellence

We go the extra mile to deliver on our commitment to quality work. Our training and development is second to none thanks to our allencompassing quality system.

Pay:
£23,000.00-£25,