Events Supervisor - Musselburgh, United Kingdom - Hickory

Hickory

Verified Company

Musselburgh, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Are you looking for a career move into a more exciting fast paced hospitality role

We are Hickory And we deliver show stopping events across the country; we are looking for strong Supervisors to help manage our teams and give our guests the best experience on their special days.

If you are keen to work in an ever changing environment, with shifts at a range of prestigious venues, you will be key to helping set up, deliver and close our events.

You must be interested in events and hospitality, any previous hospitality experience would be a plus. Check out the job description below

Job Title:
Event Supervisor

Reports to:
Team Planning/General Manager

The Role

As an award-winning Scottish business, Hickory has a reputation for delivering bold culinary leading-edge food & drink experiences in beautiful venues, with a focus on innovative & invigorating menus.

If you love being at events while working in hospitality this could be the role for you

Supervisors support and motivate our teams to deliver outstanding customer service - every time.

We seek passionate individuals who can confidently communicate with clients and team members alike. You will have drive, energy and enthusiasm for ensuring our clients and their guests have an amazing experience.

You will be a Hickory ambassador, representing the brand and delivering outstanding customer service.

We are in the business of creating memories, and you will play a pivotal role in helping us do this.

Key Responsibilities

Assisting with and ensuring opening and closing procedures are followed at all events
Assisting with training new staff where required
Assisting with event setups
Assisting with fixed venue open days
Always execute company standards
Serve guests and clients throughout events: bar and table service included
Ability to motivate and encourage colleagues to provide exceptional service to customers
Reliable availability which meets company demand
To assist Event Managers during operational procedures
Promote and encourage the use of our social media platform
To attend regular team meetings
Follow and enforce health and safety rules at all times

Skills and Capabilities

Exceptional customer handling skills
Committed to delivering a quality customer service
Exceptional organisational skills
Effective communication skills
Strong interpersonal skills
Ability to meet deadlines, and manage time effectively
Flexible and adaptable
Responsive to needs of customer and colleagues
A team player & ability to lead a team

Person Specification

Wellpresented at all times
Strong and efficient communication skills
Polite, pleasant and positive
Mindful of the company's brand and reputation at all times, whether working with internal teams, professional advisors, suppliers or clients
Discrete, exert sound judgement and preserve confidentiality.
Ability to acts as an ambassador for the Company

Hours
Shifts can be booked on Hickory's scheduling software

The minimum shift we'll ask you to work is 4 hours

Pay
£11.50 per hour - Accredited Living Wage + holiday pay

Payments are made weekly in arrears directly into your bank account

If you drive and happy to help transport staff, you will be paid your normal hourly rate and 35p per mile for the whole journey

Location
Must be willing to work at venues throughout Scotland.

Schedule:

10 hour shift, 12 hour shift, 8 hour shift

Weekend availability, events can pop up any day of the week.

About Hickory
We deliver showstopping food and drink experiences in incredible venues, locations and sites across Scotland, developing lasting partnerships.

Our values are embedded in our teams, instilled in our business and vital to our customers.

Rooted in respect for our people, the places we work and our planet, we are driven to deliver the very best service we can for our customers.

That's how we operate, but our real motivation for what we do is the food, drink and amazing experiences we create for our customers.

Our team are always on the lookout for local, seasonal, produce that inspires them to develop innovative and exciting menus and drinks lists.

Working for Hickory, you will join an award-winning team with a focus on quality in everything we do. We're passionate about training, learning, and developing our future stars, innovation and leadership from within.

We aim to promote a culture of respect throughout the food, drink and events industry and to ensure 5* service, and product quality is delivered to our customers at every touch point.

We focus on quality, and we know that to attract a quality team we must look after our own, so we have created an enhanced benefit package that's flexible to suit the needs of our team.

The Hickory Way - Our Values

Bold
We make creative choices that inspire innovative opportunities for our clients, our teams and the industry. We own our choices, and