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    Customer Insights Manager- Fashion - Birmingham, United Kingdom - Harnham

    Harnham
    Harnham Birmingham, United Kingdom

    2 weeks ago

    Harnham background
    Description
    CUSTOMER INSIGHT MANAGER EAST BIRMINGHAM (hybrid)

    Bring your SQL and customer insight skills to support this leading financial services company Being able to work across the business and use data and insights to make changes across the business, this is a great opportunity.

    This is a leading provider of personal finance and advice across financial services, to be able to best advise their customers and ensure that their clients are well supported, too.

    They truly value data and understanding their customers to the best of their ability.

    Currently partnered with some of the largest retailers around the globe, this company's analytics team works to ensure that clients have the right data to inform their decisions and processes.

    mixture of analytics projects and data storytelling to share key insights and actionable recommendations
    hands on with SQL, SAS and Python for conducting analytics work, understanding customer behaviour, lifetime value, retention, etc.
    and deployment of segmentation models to fully understand the customer base, propensity models to predict future customer behaviour, and customer frequency modelling
    different business problems and how data can help the business

    experience in a customer insight analytics role, working across similar projects as listed above
    technical skills in SQL, SAS, and/or Python, as well as a data visualisation tool ideally
    to be involved and an active contributor to technical work, as well as the drive to own projects and lead from the front

    package including pension, bonus etc.
    open and transparent working environment, in a company that's data-driven and values your input
    working – 2 days a week in the East Birmingham/Solihull office, 3 days flexible WFH
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