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    Support Secretary - Wrexham, United Kingdom - Betsi Cadwaladr University Health Board

    Betsi Cadwaladr University Health Board
    Betsi Cadwaladr University Health Board Wrexham, United Kingdom

    1 week ago

    Default job background
    Permanent
    Description

    Job Title: Support Secretary at Wrexham Substance Misuse Services

    An exciting opportunity has opened up for a Support Secretary role within Wrexham Substance Misuse Services. The selected candidate will provide accurate, confidential, and supportive administrative services for patients, clinical teams, carers, and various agencies, ensuring a safe and efficient patient pathway while offering necessary support to families and carers.

    • Provide a high-quality typing and administration service to support the secretarial team.
    • Assist in managing patients' medical case notes and maintaining an effective filing system.
    • Support patients along the defined patient pathway.

    Requirement: The ability to speak Welsh is preferred but applicants fluent in English are equally encouraged to apply.

    About the Company: Embark on a challenging yet rewarding journey with Betsi Cadwaladr University Health Board (BCUHB) located in North Wales. As the largest health organization in Wales, we offer a wide range of healthcare services to a population of about 700,000 people across North Wales. Join our dedicated team and experience the support you deserve, in alignment with our Organisational Values and 'Proud to Lead' competence framework.

    Work alongside committed leaders at all levels, knowing that we are dedicated to fostering equality, diversity, and proudly welcome applicants under the "Disability Confident Employer" scheme.

    We communicate all recruitment-related information via the email registered on the application form, so kindly check your email regularly.

    Applications can be submitted in Welsh, and they will be treated with equal respect as those in English.

    Job Responsibilities:

    You can access the full job description and Person Specification from the attached documents or by clicking Apply now to view in Trac.

    Qualifications

    Essential

    • Good standard of general education / GCSE math and English at grade C or higher, or equivalent
    • NVQ Level 3 or equivalent, or willingness to work towards it
    • L2 RSA / OCR or equivalent experience
    • Evidence of continuous personal development
    • Knowledge of secretarial duties, including progress tracking

    Experience

    Essential

    • Familiarity with various administrative processes

      • Aptitude and Abilities

      Essential

      • Professional and effective communication skills verbally and in writing
      • Excellent Customer Service abilities
      • Adaptable and flexible approach to changing service needs
      • Capacity to meet deadlines
      • Strong organizational skills
      • Ability to work in adherence to policies, service level agreements, and key performance indicators

      Values

      Essential

      • Team player with strong work ethic
      • Approachable and friendly demeanor
      • Confidence in interactions
      • Reliable and consistent
      • Commitment to personal development through reflection and learning
      • Empathetic towards others
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