Jobs
>
London

    CRM Specialist - London, United Kingdom - Dr. Martens

    Dr. Martens
    Dr. Martens London, United Kingdom

    2 weeks ago

    Default job background
    Description
    Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage.

    As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career.

    We are guided by three core values that are at the heart of everything we do: be yourself , act courageously , and show you care .

    As our Business Solutions Specialist for Order management, you will add value to the business through driving technology and process efficiency improvements in line with the Business Strategy as part of the Order management team.

    The role involves supporting the BAU and continuous business and systems improvements initiatives globally across all Ecommerce and omni channel areas.

    You will help manage the functional enhancements from defining business and systems requirements right through to UAT, training and implementation.

    As our Business Solutions Specialist for Order Management you will be responsible for:

    Assist the product owner with continuous improvement initiatives and change projects within the technology stack, ensuring alignment with business strategy.

    Aid in designing and delivering technology solutions that add value, aligning with business objectives.

    Assist in identifying, analysing, and documenting business and technical requirements, including processes, specifications, designs, configurations, security protocols, reports, and training documents.

    Facilitate knowledge sharing through proactive cross-functional communication and thorough documentation, supporting both agile methodologies and adherence to change control policies.

    Provide day-to-day support, manage system bugs, work with development teams on design changes, and regularly check in with business stakeholders to report on continuous improvement efforts.

    Experience with order management systems (preferably IBM Sterling), ecommerce E2E processes, order management gateways, payment providers, CRM systems, and omni-channel implementations or support.

    experience working in an agile environment with tools like Jira.
    Strong analytical and problem-solving skills, logical thinking, and attention to detail and output quality.
    Innovative, creative, and forward-thinking; Hybrid working
    ~ Martens share plan
    ~ Private healthcare
    ~ We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers.
    We strive to develop a business where our people can thrive and feel empowered to express themselves. Martens community.
    #
  • British American Tobacco

    CRM Specialist

    3 weeks ago

    British American Tobacco London, United Kingdom

    **BAT is evolving at pace - truly like no other organisation.** · **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey** · **BAT UK** **IS LOOKING FOR A** **CRM SPECIALIST** · ...

  • Blue Legal

    CRM Specialist

    2 weeks ago

    Blue Legal London, United Kingdom

    An award-winning management consultancy firm is seeking a CRM Specialist (D365) to join their team based in London. This role will support the firm's ongoing development of their CRM system (Microsoft Dynamics), including testing, maintenance and day-to-day troubleshooting of the ...

  • Edgard & Cooper

    CRM Specialist

    4 weeks ago

    Edgard & Cooper London, United Kingdom

    **CRM Specialist ‍**: · UK, London · **Our mission**: · In 2016, our founders wanted to feed their dogs - named Edgard and Cooper - pet food they could feel good about. The kind of food that was as good for the planet as it was for their pets. But when they couldn't find this, th ...

  • Ventures Lab

    CRM Specialist

    2 weeks ago

    Ventures Lab London, United Kingdom

    **About the Company** · At Ventures Lab it is important that we find and keep the best people that can do the job. However, although the right skills and experience for the job are vital, it is just as important that our new team members behave in the way that we expect of all ou ...

  • Peloton

    CRM Specialist

    3 weeks ago

    Peloton London, United Kingdom

    **ABOUT THE ROLE** · **YOUR DAILY IMPACT AT PELOTON** · - Work closely with International Brand & Marketing teams, as well as US Marketing Stakeholders to feed in CRM requirements for brand campaigns · - Execute and analyse A/B test plans to improve engagement performance and red ...

  • MVF

    CRM Content Specialist

    3 weeks ago

    MVF London, United Kingdom

    **The Role** · As a CRM Content Specialist, you will be at the forefront of our content-driven CRM strategies. You'll have the opportunity to lead on high-impact projects and content initiatives, whilst driving innovation in CRM to deliver additional lifetime value for MVF and fa ...

  • career moves group

    CRM Technology Specialist

    3 weeks ago

    career moves group London, United Kingdom

    Contract · - London, Greater London, South East, England · - Posted 3 weeks ago · - £ £387.10 per day GBP / Year · - Data & Analytics · **CRM Technology Specialist** · **Location**:London · **Length**:March - June 2023 · **Rate**: £ per day (inside IR35) · **Hours**: 9am - 6pm · ...

  • Expedia Group

    Senior CRM Specialist

    3 weeks ago

    Expedia Group London, United Kingdom

    **Senior CRM Specialist** · Are you a driven direct marketing specialist with a passion to shape and execute a large-scale direct customer marketing program? · **What you'll do**: · - Own E2E campaign delivery from conception to deployment. Includes ownership of campaign briefs, ...

  • IntApp

    CRM Support Specialist

    3 weeks ago

    IntApp London, United Kingdom

    Summary of Role: · Intapp is seeking a client-facing CRM Support Specialist who will lead engagement with strategic clients and partners on all contractual matters, acting as a SME on company policy, product licensing, and deal engagement. Collaborating with sales, finance, legal ...

  • Nivoda

    Hubspot CRM Specialist

    2 weeks ago

    Nivoda London, United Kingdom

    **About Nivoda**: · Nivoda is a young and energetic global team headquartered in London with offices in Mumbai, New York, Hong Kong and Amsterdam. · We are an extremely fast-growing B2B marketplace changing how the global jewelry industry operates. We connect buyers and sellers o ...

  • YOOX NET-A-PORTER GROUP

    CRM Specialist

    2 weeks ago

    YOOX NET-A-PORTER GROUP London, United Kingdom Full time

    CRM Specialist Net-a-Porter / Mr Porter · YOOX NET-A-PORTER GROUP is the world leader in online luxury and fashion that comprises a complete luxury retail ecosystem. The Group sells directly to customers globally through its own family of multi-brand online shops NET-A-PORTER, MR ...

  • Harnham

    CRM Specialist

    1 week ago

    Harnham London, United Kingdom

    CRM SPECIALIST · UP TO £40,000 · HYBRID – EAST LONDON – Once a week or once a fortnight · THE COMPANY · This fast-paced luxury fitness company have a tight knight culture and great plans to expand · THE ROLE · As a CRM Specialist, you can expect to be involved in the following: ...

  • EA FIRST LTD

    Zoho CRM Specialist

    3 weeks ago

    EA FIRST LTD Bulgaria, United Kingdom

    One of our international clients are looking to hire a Zoho CRM Speacilist to join on an intial 12 Month FTC to help with a large project assisting with the roll out of Zoho. · This client are growing and have an ambitious plan, we are now hiring a Zoho specialist to ensure that ...

  • MICHAEL KORS

    CRM Specialist

    1 week ago

    MICHAEL KORS London, United Kingdom Full time

    Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. · If you enjoy working in a creative, fast-paced environment, then we would love to hear from you · "I FEEL really LUCKY to be SURROUNDED by SUCH a GREAT TEAM. ...

  • Peloton

    Acquisition CRM Specialist

    2 weeks ago

    Peloton London, United Kingdom

    **ABOUT THE ROLE** · **YOUR DAILY IMPACT AT PELOTON** · - Build and implement targeted campaigns that drive results · - Execute and analyse A/B test plans to improve engagement performance and conversion rates · - Develop creative briefs and work with designers and copywriters to ...

  • Harnham

    CRM Specialist

    3 weeks ago

    Harnham london, United Kingdom

    Job DescriptionCRM SPECIALIST · UP TO £40,000 · HYBRID – EAST LONDON – Once a week or once a fortnight · THE COMPANY · This fast-paced luxury fitness company have a tight knight culture and great plans to expand · THE ROLE · As a CRM Specialist, you can expect to be involved in ...

  • EvolveYou

    CRM Specialist

    1 day ago

    EvolveYou London, United Kingdom Full time

    Role: CRM Specialist · Reporting to: Head of Growth and CRM · Remuneration: TBC · BACKGROUND · EvolveYou was co-founded in 2019 by personal trainer Krissy Cela and fitness entrepreneur Jack Bullimore, with a dream of creating a global fitness community that would help women buil ...

  • VMA GROUP

    CRM Specialist

    1 week ago

    VMA GROUP London, United Kingdom

    Job Description I'm really excited to be working with a brilliant, well-known charity on the expansion of their marketing function. · We're looking for a CRM Specialist to join the team who will be integral to harnessing the potential of the chairty's data-driven marketing to d ...

  • Lululemon Athletica

    CRM Specialist

    3 weeks ago

    Lululemon Athletica London, United Kingdom

    E-Commerce Campaigns Specialist- EMEA - Maternity Cover · lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experien ...

  • Lululemon Athletica

    CRM Specialist

    3 weeks ago

    Lululemon Athletica London, United Kingdom

    E-Commerce Campaigns Specialist- EMEA - Maternity Cover · Business Unit: Store Support Centre (SSC) · lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we ...