Transport Administrator - Leyland, United Kingdom - ALTO Automotive Limited
Description
Automotive Logistics Planner
Leyland
Salary:
Competitive per annum
About ALTO Automotive
ALTO Automotive is one of the UK's leading logistics brands within the automotive sector, operating a fleet of 40 vehicle transporters across the UK.
Our commitment to customer service and industry innovation has seen our company become critical partners to the country's largest dealership and auction groups.
We thrive on creating a company culture like no other in our sector, with a focus on enabling our team to develop themselves and excel as they become part of the ALTO family and help our customers receive our services in the "ALTO Way'.
About the role:
We are looking for a key team member to join our 7 day a week operation as a Logistics Admin to ensure our clients vehicles are delivered on time and to the highest possible standard.
This role is important for us, we are seeking an intelligent quick thinking and organised individual with a strong commercial mind to be a vital person within our business.
You will be working with the company's directors and senior management team to develop and grow the company's business processes and customer relationships through effective management and delivery KPI's.
Main duties:
- Organise and control the delivery of company orders via our transporter fleet.
- Maintain relationships with customers and keep our brand buzzing in their head
- Process and negotiate customer complaints or concerns regarding deliveries.
- Control and manage documents and contracts with customers to ensure KPI's are achieved.
- Ensures data input and is accurate.
- Liaise with senior managers regarding delivery statuses and customer feedback.
Key Personal Qualities:
- Strong numeracy skills with natural data analytics.
- Forward thinking with the ability to develop solutions quickly.
- Ability to work well under pressure.
- Enjoy celebrating success and be hungry to win.
- Have a positive outlook and feel there is a solution to every problem.
Job Types:
Full-time, Permanent
Schedule:
- Day shift
- Weekend availability
Work Location:
One location
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