- Managing a team of 6 providing leadership and hands-on technical support
- Acting as incident manager as and when required and supporting the IT function.
- Mentoring, Coaching, management support and development including performance reviews, evaluations and reporting of individual KPIs
- Collaborate with all service desk managers to ensure one global process
- Identify process improvement
- Service desk team lead experience
- Minimum of 2 years experience in hands-on technical support
- Experience in managing the major incident process
- Detailed experience of Employee line management
- Expert knowledge of the Microsoft Technology stack
- Experience working in an ITIL environment
- Strong Leadership skills
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Mott MacDonald Newcastle upon Tyne, United KingdomIT Team Lead - Infrastructure Operations · **Country**:United Kingdom**Position Location**:Newcastle, United Kingdom**Contract Type**:Permanent**Work Pattern**:Full Time**Sector**:Corporate services**Discipline**:Information technology**Job Ref**:2660**Recruiter Contact**:Nikki G ...
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Clinical Team Lead
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Clinical Team Lead
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Northumbria Healthcare NHS Foundation Trust North Shields, United KingdomAre you an experienced Paediatric Dietitian keen to progress your clinical and leadership skills? This post could provide you with the perfect opportunity to grow in your dietetics career. · We have an exciting opportunity to join our forward thinking and innovative team. This ro ...
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Community Nursing Team Lead
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Service Desk Team Lead - Jarrow, United Kingdom - TechNET IT Recruitment Ltd
Description
Service Desk Team Lead
Salary up to £35k per annum + Bonus
Jarrow - Hybrid working (1/6 weekends)
TechNet is currently partnered with a leading global components manufacturer and distributor. The company is going through a growth period with a relatively green IT team that is readily expanding.
This exciting opportunity to join a rapidly expanding company will see you lead a team of 6 on the service desk for the APAC region.
Some of what you will be doing:
Skills you will need;
Please get in touch for more information