Jobs

    3rd Line Support Engineer - Glasgow, United Kingdom - Nine Twenty

    Nine Twenty
    Nine Twenty Glasgow, United Kingdom

    1 week ago

    Default job background
    Permanent, Full time
    Description

    We are seeking a highly skilled 3rd Line IT Support Engineer with excellent troubleshooting skills and great attention to detail to join our IT support team.

    Experience of managing both Windows and Linux environments is essential.


    As a 3rd Line IT Support Engineer, you will be responsible for providing advanced technical support to both our customer base and internal staff, ensuring the smooth operation of all IT infrastructure.


    This role requires in-depth knowledge of IT systems, strong problem-solving skills, and the ability to work both independently and collaboratively.


    Key Responsibilities:

    Technical Support:

    • Responding to client Support Requests through our ITSM Tools or by Telephone
    • Provide expert-level support to resolve complex IT issues escalated from 1st and 2nd line support teams.
    • Diagnose and troubleshoot hardware, software, and network-connectivity related problems.
    • Installing, and upgrading Operating Systems & Software
    • Conduct root cause analysis and implement permanent solutions to prevent recurring issues.

    System Administration:

    • Administer and maintain servers, including installation, configuration, and troubleshooting of server operating systems (Windows Server, Linux, etc.).
    • Manage and optimize virtualization environments (VMware, Hyper-V, etc.).
    • Implement and manage Active Directory, Group Policies, and other directory services.

    Network Management:

    • Configure and maintain routers, switches, firewalls, and other network infrastructure components.
    • Monitor network performance and ensure high availability and reliability.
    • Implement and manage security protocols and measures to safeguard the network.

    Qualifications and Skills:

    • Demonstrable experience of working as a Systems Administrator, Technical Support Specialist, or a related role.
    • Proven expertise in Windows server environments. (inc. Group Policy, DNS, DHCP, File Services, IIS etc.)
    • Proven experience managing Enterprise Linux Operating Systems. (inc. SSH, Bind, Apache, Ngnix, MySQL, PostgreSQL, BASH, Python, Git, LDAP, NFS, Samba)
    • Working with Server Hardware like Dell/Cisco UCS/HPE
    • Strong knowledge of networking protocols, security principles, and best practices.
    • Experience with virtualization technologies (VMware, Hyper-V).
    • Excellent working knowledge of Backup and Disaster Recovery products
    Desirable


    • HND or Degree level qualification in Computer Science or related field.
    • Certifications such as MCSE, CCNA, or equivalent.
    • Linux Certifications (e.g RHCE, LPIC-1 or LPIC-2, Linux+ or LFCA)
    • The ability to challenge current processes to drive continual improvement.

    Benefits:

    • Private health Cover (requires pension scheme membership)
    • Critical Illness cover (1 x salary)
    * 33 days holiday


    • Pension Scheme 5% contribution payable by Employee and 5% contribution by Employer
  • Engineering

    Electrical Support Engineer

    3 weeks ago

    Engineering Glasgow, United Kingdom

    The role: · Our client is a large electrical manufacturer based on the outskirts of Glasgow - looking for the services of an Electrical Technical Engineer, (would consider mechanical background with basic electrical knowledge). You would be responsible for working within the Sale ...

  • NT Assured Solutions Ltd

    IT Support Engineer

    5 days ago

    NT Assured Solutions Ltd Glasgow, United Kingdom

    We are seeking a highly skilled 3rd Line IT Support Engineer with excellent troubleshooting skills and great attention to detail to join our IT support team. Experience of managing both Windows and Linux environments is essential. · As a 3rd Line IT Support Engineer, you will be ...

  • Enigmatic Smile

    IT Support Engineer

    1 week ago

    Enigmatic Smile Glasgow, United Kingdom Full time

    As an IT Support Engineer, you'll be responsible for supporting the whole business on IT issues, including onboarding and offboarding of users, provisioning accounts, supporting users with their IT needs and ordering equipment. · What do we do? · Enigmatic Smile is a fintech scal ...

  • GBA5 EntServ UK Limited

    IT Support Engineer

    5 days ago

    GBA5 EntServ UK Limited Glasgow, United Kingdom Full time

    Job Description: · Site based engineer primarily based on a secure site at Scotstoun, with required support to Govan and Hillend and Prestwick . · This is a full-time permanent position working 37.5-hours per week, Monday - Friday between the hours of 07:00 - 19:00. · Due to t ...

  • TribePost

    IT Support Engineer

    3 days ago

    TribePost Glasgow, United Kingdom Full time £18,000 - £21,000

    Trainee IT Support Engineer · Contract : Full time, Permanent · Red Mosquito are IT support specialists and managed service providers based at our Operations Centre in Glasgow and in Edinburgh. We're in the business of providing top quality IT services driven by our passion for ...

  • Nextech Group Ltd

    IT Support Engineer

    6 days ago

    Nextech Group Ltd Glasgow, United Kingdom Contract

    IT Support Engineer - Contract VacancySuitable - 2nd Line / Service Desk / IT Engineer / Team Lead / ProjectsRate: £130-£140 p/dWorking Location: GlasgowContract Length: 12 Months (Minimum), can be extended to 3 Years.My client has a requirement for an IT Support Engineer on a mi ...

  • VIQU Ltd

    IT Support Engineer

    2 weeks ago

    VIQU Ltd Glasgow, United Kingdom

    Job Description · IT Support Engineer · Glasgow · Up to £25,000 · VIQU have partnered with one of the UK's award-winning leading travel groups who offer a variety of packages from family and luxury holidays to corporate travel solutions. They are seeking an IT Support Engineer t ...

  • NT Assured Solutions Ltd

    IT Support Engineer

    5 days ago

    NT Assured Solutions Ltd Glasgow, United Kingdom

    Job Description We are seeking a highly skilled 3rd Line IT Support Engineer with excellent troubleshooting skills and great attention to detail to join our IT support team. Experience of managing both Windows and Linux environments is essential. · As a 3rd Line IT Support Engi ...

  • NT Assured Solutions Ltd

    IT Support Engineer

    5 days ago

    NT Assured Solutions Ltd Glasgow, United Kingdom

    We are seeking a highly skilled 3rd Line IT Support Engineer with excellent troubleshooting skills and great attention to detail to join our IT support team. Experience of managing both Windows and Linux environments is essential. · If you are considering sending an application, ...

  • Hays Specialist Recruitment Limited

    Electrical Support Engineer

    2 weeks ago

    Hays Specialist Recruitment Limited Glasgow, United Kingdom Full time

    The role: · Our client is a large electrical manufacturer based on the outskirts of Glasgow - looking for the services of an Electrical Technical Engineer, (would consider mechanical background with basic electrical knowledge). You would be responsible for working within the Sale ...

  • FDS, A DXC Technology Company

    Deskside Support Engineer

    4 weeks ago

    FDS, A DXC Technology Company Glasgow, United Kingdom

    We are currently looking for highly customer-focused and enthusiastic Desktop Engineer to support our client, predominately based on their site in Scotstoun and providing support to sites in Govan and Hill End when required. · This is a full-time permanent position working 37.5- ...

  • DXC Technology

    Network Support Engineer

    4 weeks ago

    DXC Technology Glasgow, United Kingdom Full time

    Location: On site Erskine, ScotlandClearance level: SCWorking within 24/7 shift pattern. · Due to security clearance requirements candidates must hold or be eligible for SC. Candidates must be UK national/British passport holder and resided in the UK for 5 years and over. DXC Te ...

  • Glasgow Caledonian University

    SIMS Support Engineer

    3 weeks ago

    Glasgow Caledonian University Glasgow, United Kingdom

    Advert · Glasgow Caledonian – the largest and leading modern university in Scotland - is a vibrant, values-led university with campuses in the heart of Glasgow and London. With a strong commitment to high quality education and research which supports the communities we serve, we ...

  • Thales

    Development Support Engineer

    2 weeks ago

    Thales Glasgow, United Kingdom Full time

    Location: Glasgow, United KingdomThales people architect solutions that are relied upon to deliver operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defensive systems for land, sea, an ...

  • Morgan Hunt Group Limited

    Azure Application Support Engineer

    1 week ago

    Morgan Hunt Group Limited Glasgow, United Kingdom

    Azure Application Support Engineer · 35K - 45K plus the following where applicable: LWA or Home working allowance up to 500 per annum · Nationwide/Remote/Hybrid · Permanent opportunity · A leading charity is looking for an experienced Azure Application Support Engineer to join th ...

  • Allied Vehicles Group

    Production Support Design Engineer

    2 weeks ago

    Allied Vehicles Group Glasgow, United Kingdom

    Allied Vehicles is the UK market leader in the manufacture and supply of wheelchair accessible transport solutions. Allied also operates Scotland's largest independent Bodyshop and offers a range of garage services to insurance, commercial and private customers alike. The company ...

  • AutoRek

    L1 Application Support Engineer

    4 days ago

    AutoRek Glasgow, United Kingdom Other

    Our vision at Autorek is to set the new standard in financial data automation.​ Our platform simplifies highly complex data, automates critical business processes, and manages regulatory change. ​With flexibility, security, and scalability at our core, we enable our customers to ...

  • TribePost

    Software Support Engineer

    1 week ago

    TribePost Glasgow, United Kingdom

    Job Description · Software Support Engineer · Location: Cumbernauld, G68 · Salary: Competitive, DOE · Contract: Full-time, permanent · Start Date: From Summer 2024 · Are you an experienced Software Support Engineer looking for a new challenge within a multinational Software Devel ...

  • Meraki Talent Ltd

    Application Support Engineer

    1 day ago

    Meraki Talent Ltd glasgow, United Kingdom

    Application Support Engineer · Salary: Competitive · Permanent Role · Location: Glasgow or Edinburgh · Hybrid Work Model · Posted day: 20/06/2024 · CVs by ASAP · Start date: July – September 2024. · Meraki Talent's client is on the lookout for an Application Support Engineer to ...

  • Meraki Talent Ltd

    Application Support Engineer

    1 day ago

    Meraki Talent Ltd Glasgow, United Kingdom

    Job Description · Application Support Engineer · Salary: Competitive · Permanent Role · Location: Glasgow or Edinburgh · Hybrid Work Model · Posted day: 20/06/2024 · CVs by ASAP · Start date: July – September 2024. · Meraki Talent's client is on the lookout for an Application S ...