Field Engineerlondon Onsite - London, United Kingdom - Steria Recruitment

Steria Recruitment
Steria Recruitment
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Intelligent Resource Recruitment is working in partnership with a major Client in the UK. We are currently recruiting for
IT Field Service Engineer to be
London based out


Title:
IT Field Service Engineer

Location:
London

Duration:
Permanent role

Responsibilities/Accountability:


  • To attend all incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines
  • Ensure assigned incidents are monitored, updated and progressed in a timely manner
  • Use areas of technical expertise and experience to provide training support, coaching and guidance to Junior Field Service engineers
  • Coordinate between clients and vendors to ensure timely resolution of problems.
  • Provide a high degree of customer satisfaction in all work undertaken

Essential Skills:


  • Ability to resolve hardware issues and basic software problems
  • Capable of building (o/s and required software) and deploying PCs (desktop and Laptop)
  • Good understanding of IT systems and environments
  • Strong customer service skills
  • Analytical and problem solving mindset
Intelligent Resource Recruitment is committed to barrier-free and inclusive recruitment. We are a Disability Confident recruiter, and a RIDI 100 and Business Disability Forum partner organization.

Intelligent Resource is committed to barrier-free and inclusive recruitment. We are a Disability Confident recruiter, and a RIDI 100 and Business Disability Forum partner organisation.
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