- Provide the highest levels of customer care and service to all internal employees, customers, tenants, partners and directors
- Provide a warm, courteous and prompt welcome on arrival for all visitors at the Reception desk and all internal / external customers ensuring that any security procedures are followed
- Ensure that visitor arrivals are communicated to the relevant people promptly and that the visitor is either met or escorted to the relevant room/area in a timely fashion
- Handle all incoming telephone enquiries promptly, giving a warm, courteous welcome and using agreed salutation
- Manage the day to day operations and administration for the Customer Visit Centre
- Issue access passes to visitors, contractors and staff
- Check and maintain the meeting rooms and public areas in accordance with site standards and report any faults and issues to the appropriate departments
- Deal with incoming mail and courier deliveries where applicable
- Previous experience working as a Receptionist
- Previous experience of customer service environment is essential
- Ability to communicate effectively both verbally and in writing is essential
- Ability to demonstrate a professional and organised approach to the role
- Understands the importance of having a good rapport with all internal / external customer contacts
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Receptionist - London, United Kingdom - Venn Group
Description
Receptionist
Agency reference number: J80349
Venn Group is currently working with a client based in London who are looking for a Receptionist to run the front reception. Below is a brief synopsis on the role;
Location: London
Rate: £14.66 per hour PAYE
Hours: 37.5 per week
Duration: 6 months
Shift pattern:
07:30 – 16:00
08:00 – 16:30
09:00 – 17:30
Day to day duties include:
Essential Skills for the role:
For more please apply below.
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates