Anatomy Teaching Administrator - Edgbaston, United Kingdom - Fill My Vacancy

Fill My Vacancy

Verified Company

Edgbaston, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Salary :
£22,050 to £23,535, with potential progression once in post to £28,631

Job Description Their offer to you

People are at the heart of what they are and do.

Our client is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and they are equally proud to be recognised as a leading global university.

They want to attract talented people from across the city and beyond, supportthem to succeed, and celebrate their success.

They are committed to helping the people who work here to develop through their sector-leading Birmingham Professional programme which provides all professional services staff with development opportunities and the encouragement to reach their full potential.

With almost 5,000 professional services jobs in a wide-range of functions in Edgbaston and in their campus in Dubai, there are plenty of opportunities for you to be able to develop your career at them.

Background

The Infrastructure and Facilities teams provides support across the College to ensure physical facilities and technical resources meet the needs of the College and its constituent Institutes.

This includes the provision of specialist practical teaching accommodationand technical support; core services support to provide autoclaving, glass washing and stores; specialist research services including flow cytometry and imaging; the maintenance and development of our estate including collaboration and partnership with theirEstates, Campus Services, IT Services and Library Services; technical and laboratory management to their constituent Institutes including specialist support and advice for health and safety management, management and development of research technical staffin partnership with academic principal investigators and the management and support of equipment and space.

Role Summary

To provide proactive administrative support in the relevant department, working as part of a team or on own initiative.

You will have the ability to manage your work without needing to refer to others for most of your time.

In order to flexibly use resourceyou may be given the opportunity to work in different areas of the department or wider University.

Administrators may work in any area of them; with large groupings in HR, Finance, and School/College Hubs.

You will be able to develop a wide range of skills, both technical and administrative, and may also have the opportunity to lead on specific taskswithin a team.

Main duties

You will act as a point of contact to provide accurate and timely information and advice to internal and external customers and stakeholders on their processes and procedures, answering queries promptly, providing guidance and resolving queries from initialcontact to resolution. This will include recognising when queries need to be referred elsewhere.
Regularly communicate relevant information to students, staff and external contacts.
Provide administrative support for diary or event planning.
Process data (which may be financial, HR, studentrelated or other), monitoring accuracy, chasing up missing information, and escalating any issues as appropriate.
Use a variety of complex systems and processes to research, manipulate, analyse and interpret sets of data, and produce routine reports.
Maintain working relationship with key stakeholders, fielding queries, receiving and dealing with any disputes or complaints and resolving promptly.
Offer advice and support to others on area of activity.
Review processes and tasks and proactively offer suggestions for improvement and sharing best practice as appropriate.
As required, provide a professional secretarial service to relevant committees and meetings.
Supports equality and values diversity, moderating own behaviour to avoid unfair discriminatory impact or bias on others.

Person Specification

Evidence of the skills and ability to undertake the role.
GCSEs to a minimum of grade C/4 in English and Mathematics grade C minimum (or equivalent level 2 qualification)
Good IT skills with working knowledge of standard Microsoft Office software.
Ability to take responsibility for specific tasks, carrying out duties without needing to refer to others, with scope for some choice and using your own judgment.
Ability to work on your own initiative.
Ability to proactively contribute to improving processes and for proposing new ways of working.
Excellent communication skills, with the ability to communicate clearly and effectively with others.
Well organised with the ability to prioritise work proactively, independently and as part of a team.
A good understanding of how to deliver excellent customer service.
Experience of using and maintaining complex work systems e.g. student databases/finance record systems/HR systems or equivalent, and an aptitude for learning new IT packages and systems.
Experience of supporting committees in a secretarial capacity.
The ability to cope with change in a fast moving, dynamic environment where change is often required immediately.
An understanding of the importance of equality and diversity in the workplace.
The ability to identify and respond to equality and diversity issues in line with relevant policies and procedures and how to respond to issues in line with relevant policies and procedures.