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Contract Manager - Ellesmere Port, United Kingdom - Veolia UK
Description
Salary:
£40,000 - £46,000 + £550 Car Allowance Per Month + Annual performance bonusnLocation:
Ellesmere Port
When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone.
It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.
We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.
Access to our company pension schemenDiscounts on everything from groceries to well known retailersnAccess to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need ton24 hour access to a virtual GP, 365 days a year, for you and family members in your householdnOne paid days leave every year to volunteer and support your communitynOngoing training and development opportunities, allowing you to reach your full potential
What you'll be doing;
Manage contracts within a portfolio, effectively utilising identified resources to ensure they meet or exceed both service delivery and budgetary targets and the requirements in terms of: Contract Profitability, Legislation and Compliance, Corporate and Social Responsibility, Veolia EthicsnCreate a work environment that is safe, open and honest, stimulating, promotes equality of employment, reward and celebrates successes and constructively learns from its mistakes.nPrepare realistic but challenging annual budgets for Contract Portfolio.nManage actual performance against plan to ensure achievement of annual budget, taking appropriate action where necessary.
Using published P&L's.nEnsures open financial and management reporting, ensuring any potential problems are identified early; and therefore allowing corrective action to be put in place.nPromotes the Veolia Quality Management approach (ISO standards) and makes sure it is seen as a tool for continuous improvement and a way of formally capturing & sharing 'best practice'.nEncourage the team to regularly review processes, policies and procedures to ensure that they are responsive to changing business requirements, reflect best practice and are appropriate & practical, submitting 'Opportunity for Improvements' where appropriate.nEnsure a safe working environment, through the pro-active management of Safety, Health and Environment, complying with all legislative, company and client policies, processes and procedures.nEnsure the provision of appropriate resources (Training, PPE, Documentation, Equipment etc.) to ensure compliance to the above.nEnsuring team are competent and actually carry out risk assessments either written or mentally, depending on the situation, for own and others' safetynEncourages team to actively identify and report hazards/ near misses/ accidents.nTargets new opportunities/ additional works, both for their Contract Portfolio, NW region and the wider Veolia business , through regular contact with existing customers, supporting the business development team in 'closing the deal' with the customer.nUnderstands & promotes the capabilities of Veolia, in a way that reinforces both the Veolia business 'brand'.nMaximises the level of business from a client through integrating themselves into the philosophy & culture of the customer and having an awareness of their business drivers.
Thus enabling them to identify and secure additional work or new opportunities, successful re-negotiations of Contract for either their Contract Portfolio or the wider Veolia.
Customer Relationship Management
Maintains regular contact with the customers to ensure continued satisfaction, identifying potential problems early giving the necessary management direction and support to resolve such issuesnUnderstands clients culture, needs, business drivers and and expectations, establishing close working relationships with key stakeholders within these organisationsnCarry out Monthly Client service reviews to explain monthly invoice and environmental reports and review and resolve any operational and/or contractual issuesnSeek out and deliver innovative solutions to existing customers and support each with a STP document and track all improvements within an innovation tracker .
Contract Delivery
Ensures the organisation discharges all it's obligations as defined in the Contract/ Service Agreement, through:
Educated to degree level in a Science, Engineering or Environmental subjectnExperience within the waste industrynIOSH CertificationnThe ability to lead a high performing teamnPrevious experience dealing with financial performance
What's next?
Apply today, so we can make a difference for generations to come.
We're proud to be listed in The Sunday Times Best Places to Work 2023, being named as a Top 10 Very Big Organisation and Highly Commended as a workplace for 55+.nThis accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia.
We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested.
If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know.
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