Administrator - London, United Kingdom - Your World Healthcare

Your World Healthcare

Verified Company

London, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Administrator

Location:
Denmark Hill

Parking:
Not Specified

Job Type:
Temporary

Duration of booking:
Expected to last up to month with a likely extension

Proposed start date:

ASAP

Sector:
Healthcare

Base:
Health Centre

Band: 3

Pay Rates:
£12.30-£13.00 PAYE Inclusive of Holiday pay

Working Days and Hours:37.5 hours, Monday to Friday, 9am to 5pm

Remote working option:
Not Possible

Travelling for work purposes:
No Travel Required

Duties

Provide an efficient secretarial/administration/reception support service
Undertake diary management for clinicians and/or managers, as required ensuring that conflicting and amended appointments are actioned appropriately
Provide operational support to colleagues, and supervision of band 2 administration staff within the team, if required, as directed by the Service Manager
To collect and maintain accurate team information with regards to training undertaken, Clinical Supervision and any other database
Responsible for ensuring that accurate work is completed within the time limits and standards set
To work effectively both independently and as a team member
Inputting and updating staff information and team activity on computerised information systems, creating patient notes where necessary and according to policy.
Undertake training of new staff as directed by Line Manager and/or other managers.
Facilitate meetings including venue booking, refreshments, producing and circulating agendas, recording attendance and accurate minute taking
To ensure medical records are filed in line with Information Governance procedures
To deal with requests and enquiries and forward them to the relevant team member
To monitor and order stock and nonstock items as required
Booking courses, accommodation, and travel requests as and when required
Responsible for own Mandatory Training requirements
To work flexibly and provide cover as directed by Line Manager for other members of the team in their absence and assist with their workloads as necessary and undertake such other duties as may be reasonably required commensurate with the grade of the post.

This may include the requirement to travel to different sites

Knowledge, Skills and Experience

Be proficient in the use of IT systems including Microsoft Office
Excel, Outlook, Word, Database & internal systems including Patient and staff Information systems
Good general education including English Language and Math's to GCSE or equivalent
Accurate minute taking skills
Ability to meet deadlines
Ability to work on own initiative
Excellent organisational skills
Team player
Understanding of data protection and maintaining strict confidentiality
Excellent communication skills
Experience of working in a customerfacing role
Experience of working in a busy environment
Analyse, investigate, and resolve patient queries where appropriate escalate to a senior member of the team
Take appropriate action from messages received and ensure that all information is transmitted to relevant parties
To manage, update and maintain diary schedules, ensuring that conflicting and amended appointments are actioned appropriately
Prioritising and organising own workload in a busy office environment
Be responsible for the coordination, booking and organisation of clinics, meetings and events ensuring that all relevant documentation is available.