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Credit Controller - Wells, United Kingdom - Qualserv Consulting
Description
Job Description
Credit Controller
Join a team to contribute to a dynamic financial operations environment where your skills and dedication will significantly aid their credit control operations
The role is to provide a top-tier Credit Control service following the Group's collections procedures.
Ensure timely follow-up on all debt, escalating cases when necessary.
The role will involve:
Diligently review and pursue all debt
Analyse and address outstanding debts effectively.
Accurately allocate payments to corresponding invoices.
Tailor approaches based on customer types-corporate or care clients.
Set up and monitor adherence to payment plans.
Generate and distribute a monthly aged creditor report to stakeholders.
Conduct regular meetings with the Head of Financial Operations to assess and reduce debt levels.
Coordinate with debt collection agencies as needed.
You will require the following:
-.*Education:* GCSEs (or equivalent) in English and Maths; A-levels preferred.
-.*Professional Development:* Commitment to ongoing professional growth.
-.*Technical Skills:* Proficient with computerized accounts systems and quick to adapt to new IT systems.
-.*Office Skills:* Proficient in Microsoft Office suite (Excel, Word, Outlook) and CRM databases.
-.*Experience:* Previous experience in a finance department with credit control responsibilities and basic bookkeeping knowledge.
-.*Key Skills:*
Strong attention to detail and keyboard proficiency.
Excellent numeracy, analytical, and financial skills.
Discreet and confidential handling of information.
Ability to meet tight deadlines and work under pressure.
Effective communication and relationship-building abilities.
Team-oriented with a proactive 'can-do' attitude.
Customer service excellence.
Self-motivated with minimal supervision required.
Commitment to Equality and Diversity.
Identify and implement system and process improvements.
Familiarity with data protection requirements and risk mitigation controls.
Location: Based in Wells with flexible, virtual-first working arrangements. Occasional office presence required, mainly WFH.
