- Delivering an industry leading customer experience
- To manage incoming customer telephone and email enquiries, first point of call for customer's making enquiries.
- Identifying the correct solution to the customers requirement with support from the technical department
- Creating, delivering, and following up on customer quotations completing all required paperwork and documentation
- To negotiate the commercial elements of the proposed solution with the customer by phone with a view to successfully securing the order
- To convert incoming Purchase Orders ensuring the equipment required is available, processing and sending the order confirmation to the customer
- To bring the customer to a positive decision securing the order and processing all the required paperwork and documentation for equipment and operators where required
- Creating customer contracts and coordinating delivery of the correct solution at the agreed time and date
- Maximizing fleet efficiency by allocating equipment, utilizing assets in other locations and arranging inter depot transfers
- Working closely with field sales to highlight and follow up on strong potential opportunities
- Managing several individually allocated key customers
- Hire controller / quoting experience
- Plant Hire industry experience
- Be efficient at high volume administration
- Have some internal sales and customer service knowledge
- Experience in order processing
- Confident communication skills
- Have the ability to work on different software systems with excellent time management skills.
- Experience of SAP/Insphire advantageous but not essential.
- Private Healthcare scheme
- Pension 4% Employee / 4% Employer
- Performance related bonus
- 24 days holiday + Bank Holidays
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3 weeks ago
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One Stop Hire Limited Northampton, United KingdomOne Stop Hire Ltd is the fastest growing hire & service provider of Power Tools, Access Systems, Small Plant & Training in the UK. With over 25 locations across the North East, North West, Yorkshire & Midlands, our motto is, "The answer is yes, now what's the question?" · Deliver ...
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Adecco Thame, United Kingdom permanentJob Title: Hire Controller · Location: Haddenham · Contract Details: Permanent, Full Time · Hours: 8:30am - 5:30pm · Salary: Up to £30,000 · Our client is seeking a Hire Controller to join their busy hire desk based in Haddenham. With a strong reputation for exceptional customer ...
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Hire Controller - Aylesbury, United Kingdom - Downtown Recruitment
Description
My client, based in Haddenham, is looking for a Hire Controller to join their team.
As Hire Coordinator you will be:
The successful Hire Coordinator will ideally have:
Company offers;
Working hours for the Hire Coordinator are Monday to Friday
Salary for this position is up to 27-30K depending on experience.
