- Main point of contact to support the EMEA and GSA sales team channels.
- Producing quotations and presentations for the sales channels.
- Liaise directly with customers to support the sales channels/Account Manager.
- To manage customer expectations in an effective and considered manner.
- To manage each customer's critical path projects.
- Support in managing each sales channels order book.
- Organising samples for customers or the sales channels.
- Maintain all customer pricing files.
- Manage all customer NLF's, image and content requests.
- Support on pricing/costings.
- Produce reports on sales budgets, performance, and margins for the sales channels.
- Liaise cross departmentally between PD, creative and merch to ensure the customer needs are met.
- Attend, support and present (where necessary) in customers meetings.
- Fluent in German is essential.
- Outstanding critical path management.
- Strong organisational skills.
- Excellent attention to detail.
- Excellent communication skills are necessary.
- Strong commercial acumen.
- PowerPoint and excel skills are essential.
- Demonstrate drive and tenacity to make things happen.
- Willing to go the extra mile for your team,
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German Speaking Customer Account Manager - Stretford, United Kingdom - Tagged Resources
Description
The Company:
We are recruiting for an excitingopportunity for a German Speaking Customer Support Administrator to join a fast-paced company. As the National Account Executive, you are the front-line support function for the EMEA and GSA sales channels and will report into the Head of National Account Support. The role will help manage all service and back-office sales support aspects for the team, along with assisting the customer base directly.The business collaborates with all the major retailers across the UK and Europe
Hybrid role
Responsibilities
Skills Required
