Building & Centre Manager - Flexible Office - London, United Kingdom - PMR

PMR

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Building Manager
Serviced Office. Flexible Workspace. Coworking. Business Centre Management. Community Manager.

Central London

£35,000 plus up to £12k bonus

As one of the biggest businesses in the sector, our client are the owners of over 70 Work Spaces in prestigious commercial and creative areas in the UK and Europe.

These workspaces, which are populated by professional and creative individuals, serve as thebase for a thriving and varied network of companies, including both start-ups and well-known names.

Key Responsibilities

Create an exceptional building enivornment and support members' needs
Carry out building walks
Accountable for end to end member experience at building level ensuring building teams are exceeding in member experience service expectations at all times
Oversee member onboarding and offboarding
On site team management including arranging daily plans and schedules, overseeing opening and closing procedures, conducting morning meetings and monthly team meetings
Carry out regular one to one meetings with the team, training all new starters on process, procedures and expectations using the training plan
Troubleshooting day to day IT & Telecoms issues, escalating where appropriate
Manage adherence to the building security measures

Knowledge & Experience

Financial awareness, building management cost management, billing and invoicing
Line management
Customer facing experience ideally Flexible Workspace Management, or Retail Management, Hotel Management, (Store Manager, General Manager, Duty Manager, Operations Manager, Deputy Manager, Community Manager, Centre Manager)
H&S Regulations knowledge
Member facing engagement
Experience with HR processes and people management
Setting goals for team
Retaining members and supporting growth